West Hills Hospital

3.2 (15 reviews) ADD YOUR REVIEW
1240 East 9th Street
Reno, NV 89512
8002420478 Visit Website
Paying for Treatment
  • Insurance is Accepted
  • Financing is not Available
  • Medicare is Accepted
  • Medicaid is Accepted
Treatment Insights

West Hills Hospital is dedicated to providing ethical, compassionate and therapeutic mental health and chemical dependency services to enhance health, self-esteem and quality of life. We sustain a safe, supportive environment where patients, families, mental health professionals and employees are treated with dignity, compassion and respect, while remaining accountable to our stakeholders and community.

West Hills Hospital Reviews and Ratings Details

The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.

Reviews at a Glance

Are you an alumni, staff member, or loved one of someone who went to this facility?

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I believe it helped many people overcome their addiction. Small CD unit. Needed remodeled.


It was over-filled with patients and understaffed to handle them all. But the staff did the best they could with what they had. No access to substances was a plus I guess. Too many people, not enough ...


I would like to commend your employee who answers the phones she was able to answer the phone on one ring! and. I was very impressed she was very informative Pleasant kind and sincere I think she shou...


They deal with both mental illness and drug addiction. There's not too much to do. This place was really a last resort. If you have another option, you should probably go with that.


This place was horrible. I needed the help i got thanks to everyone at west hills hospital my biggest worry was the paients half of them where sick and never got treatment for care inside and out so t...


I have been to this institution 3 times in 4 years. I would not recommend this place to anyone, now. Two years ago it was better.I was there for alcohol detox each time, however this time Nov 2015 I...


I was in twice for suicidal attempts aND each time the psychiatrist diagnostic me with different diagnosis and I was put on wrong medications. Too much leisure time. Also impatient staff. However, th...


able to deal with multiple issues. wants to start with medication to quickly. Give it a few days before automatically trying meds, especially for someone that has never taken them before.


Social aspect and Contact with family were strengths of the facility. My brother had a good experience while he was there but the issue was not resolved and he had problems when he came home. They had...


Compassionate workers. High cost. A family member was trying to get clean here. It seemed like a really nice place to get help.


One counselor in particular is absolutely outstanding. Cannot give her enough credit; she should be training new counselors. I don't drink anymore; I figured things out and it's no longer a struggle....


Continued care with psychiatric doctor once I left.


I was unable to visit while my friend was in the facility.


My first time in care was 03/13/ 2009 Due to personnel reasons ,I made a conscience decision to drink. When I realized I was killing myself I went back due to the good job they did the first time.

Areas of Focus
Medical Detoxification

Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

Intensive Outpatient (IOP)

Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.

Key Staff Members
  • Photo of Jonah Shull, MD
    Jonah Shull, MD - Medical Director

  • Photo of Allison Zednicek
    Allison Zednicek - Chief Executive Officer