The Palm Beach Institute

3 (18 reviews) ADD YOUR REVIEW
314 10th Street
West Palm Beach, FL 33401
8779786411 Visit Website
Paying for Treatment
  • Insurance is Accepted
  • Financing is Available
  • Medicare is not Accepted
  • Medicaid is not Accepted
Treatment Insights

Founded in 1970, the Palm Beach Institute was the first private drug and alcohol treatment center in the state of Florida. As a leader in the 12-step, residential treatment model, the Institute offers medical detoxification, along with inpatient, transitional living and aftercare services for men, women and adolescent males.

The Palm Beach Institute Reviews and Ratings Details

The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.

Reviews at a Glance

Are you an alumni, staff member, or loved one of someone who went to this facility?

Add Your Review

This place was an absolute joke. I had cockroaches in my bed and in the kitchen where we eat. By far the most unstructured and unprofessional facilty the pictures online were a lie they have a night g...


This place does not represent themselves truthfully online or on the phone prior to admission. What you get when you arrive is different than what’s promised. You will be stuck with no ID, or belong...


This place was amazing!! Gave me a second chance a life!!


Shout out to anybody that is considering treatment this place does absolutely everything for you and is very well education my hats off to the staff thank you for everything always


The staff was friendly and knowledgeable and great assistance when asked. There was little to no opportunity for exercise. While the food taste good, it will be a long time before I want to see anothe...


Worst. Rehab. Center. Ever. Works if you just want to get away from societ in a non/institutional environment. But don’t excpect much more than that. In lockdown mode with NO one-one-one contact wit...


As a former Registered Nurse here, I beg you not to come or send your family here. The medical director is incompetent and the techs are over worked and burnt out. Half the amenities you will be promi...


Shameful institution for addiction. Staff was simply awful . Shameful management and an unbelievable hypocrite. Medical staff simply abomination led by a quack. I regret my decision to admit myself to...


I would not recommend this facility. They withheld my necessary medication, did not let me make my safe call and lied and told me that I made the call. When I told them that I was leaving the program ...


Beautiful facility. Caring and dedicated staff. I would highly recommend PBI to anyone struggling with substance abuse.


Amazing Place! Compassionate, professional staff always keeping client care a priority! So grateful!




Treatment is a complete joke! My father spent 45 days there and came back home upset that they put profits over people, he had inconsistent counselors, and he heard rumors of insurance fraud. To t...


You better may sure you get a round trip ticket. Because I wasn't told I have to pay my own way home. I was told one week before they picked me out. I lived 870 miles away. The person that made all ar...


It was an overall good facility; with great family participation and 12-step program.


They let me call my brother every night. However, we couldn't call when we wanted to. People with varying mental disabilities were grouped together, which isn't right.


I didn't do any after care through the rehab. I did relapse after 30 days.

Areas of Focus
Medical Detoxification

In order to effectively and fully recover from the effects of drug and alcohol abuse, those who undergo drug treatment must complete several important steps to achieve that ultimate goal.

Residential Program

For those people who are suffering from the effects of drug and alcohol abuse or addiction, it is highly recommended they seek help at an inpatient drug treatment facility.

Family Program

For the family of a loved one who is struggling with drug and alcohol addiction, understanding both the disease aspect of addiction and how it affects both the addict and the family can be a formidable challenge.

Alumni Program

The Alumni Program at The Palm Beach Institute provides newly-graduated clients with both the advocacy and support they need as they return to their respective communities to continue their journey of recovery.

Alumni Testimonials
  • I was so glad when I found the Palm Beach Institute for my son. It was his third facility and his dad and I were very discouraged. When we first saw the facility we were thrilled. It was so inviting and not like the “prison atmosphere” that was at the other two facilities. It looked comfortable but secure. He had the freedom to move around in the house where he was living which helped him deal with the recovery. Then once we met the counselors and the people who worked there, we knew that we had found a wonderful place. The counselors really knew how to talk to the clients and really knew what they were doing. They understood what our son was dealing with and that allowed him to respect what they said. They all seemed to have as big heart for what they were doing. When we left there after attending the family sessions with our son, we were so encouraged. Just hearing our son’s words and how he was thinking made our hearts sing with joy. I would recommend that anyone dealing with addiction try the Palm Beach Institute.
  • I was a patient at PBI several years ago, and was treated with respect and dignity. The experience was far beyond what I could have imagined! The staff were all courteous and respected my privacy, but didn't allow me to get in my own way during the whole process. They called me on my stuff, and made sure I was accountable for all my actions!
  • Every day, he is stronger and stronger. Every day he is more confident. And every day, he inspires someone. He is truly walking the walk now. His attitude is more positive than I've seen it in years, his drug tests have all been negative, and he is now celebrating 5 months clean! Although I know this will be his ongoing process, of taking one day at a time, I can't thank you enough for saving our son's life. My husband and I are forever grateful that we stumbled on your website when we did.
    Lisa P.
Key Staff Members
  • Photo of Dan Dowdle B.A., LADC
    Dan Dowdle B.A., LADC - Executive Director

    Dan is an experienced businessman with more than 30 years of management expertise. Dan began his career in a family owned and operated chain of retail shoe stores where he spent the first 10 years working after college. Dan has also owned and operated full service and quick serve restaurants. Dan began his journey in the Behavioral Health Industry after having his own issues with alcoholism. Sobriety took root in the tenet of working with others and he soon began pursuing a second career in the treatment field. After completing a yearlong resident training program at the Hazelden Foundation, Dan stayed on and worked for three years as primary counselor on an adult male unit. After moving to Florida in 2002, Dan worked in an Intake and admissions capacity where he discovered the passion for working with families. He soon began his intervention practice as well as business development work representing treatment facilities. Dan is an advocate of 12 step treatment that integrates proven clinical practices to deliver the finest possible experience to clients and their families. Dan is a graduate of Catawba College in Salisbury, North Carolina, and is a native of Chicago and a huge sports fan rooting for his favorite teams including the north side professional baseball team.

  • Photo of Lisa Sussman
    Lisa Sussman - Clinical Director

    Lisa Sussman is the Clinical Director at The Palm Beach Institute. Lisa has over 13 years in the substance abuse field. She graduated with a Master’s Degree in Professional Counseling from South University. She is a licensed mental health counselor, a clinical hypnotherapist and trained in Eye Movement Desensitization Reprocessing. Her counseling experience entails working with numerous life issues that vary from substance abuse, addiction, eating disorders, sexual abuse, depression, anxiety, post-traumatic stress disorder, to a variety of other diagnoses to family systems, couples, individual, and group therapy. Additionally, she has worked with adolescents and adults in inpatient treatment, intensive outpatient programs, and in private practice, treating those with co-occurring disorders. She has developed and facilitated family programs in substance abuse treatment.