The Oaks at La Paloma

3 (22 reviews) ADD YOUR REVIEW
2009 Lamar Avenue
Memphis, TN 38114
8446751092 Visit Website CLAIM/EDIT THIS LISTING

The Oaks at La Paloma Reviews and Ratings Details

The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.

Reviews at a Glance

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Tp

this place is a total scam!!! It is dirty, the staff is not professional. They care about your money, not your loved one.

JE

Nightmare is the only fitting word. The living facilities are old and dirty, you see each doctor once for maybe 10 minutes in your whole stay. The staff are extremely unprofessional and really don\'t ...

CP

Less than 24 hours after returning from this facility, my spouse was drinking. We identified that my spouse needed more psychiatric help than the typical addiction recovery. This was their third tim...

Claudia

I had a great experience here the staff was very understanding the doctor\'s great job the food was amazing and I felt at after about 1 1/2 week\'s made amazing friends I\'m also looking forward to vi...

Deb

This place stinks! They say it\'s going to cost you a set amount, then after you get there they say \"oh by the way you will have to pay extra for labs\" Then you get sent to collections because the ...

Anonymous

Most of the counseling staff are in recovery or has first hand experience with addiction/recovery. Difficult to change Doctors. This facility was just what I needed! You have a team of Doctors, counse...

Anonymous

My father loved the exercise programs. I barely got to talk to him. It was like he was in jail. We live in Minnesota and he went to La Paloma in Tennessee. He was only allowed on the phone for a few ...

David

Strengths: Dual diagnosis, and the love they show from the top to bottom. Weaknesses: Need more exercise eqipment. If you really want help this is the place!! The staff Cares and they show it. This p...

Angela

This facility was and is a joke. Dr. Carr diagnoses everyone without ever treating them I was put on meds that I never needed and while 19days doesnt seem long this place made HELL sound fun! Not 1...

Mark

My daughter was treated in summer 2015 at this facility. The care she received was good, staff was understanding. Business office was to file insurance and for reimbursement for me since I paid $27967...

Anonymous

Great staff working together to assist the patients. Employees care about patients. A downfall of the facility was the easy access to the outside world.

Mary

A benefit was the ease of contained psychiatrist. However, they need better follow-up on patients. Overall, it was a great facility.

SA

Although my spouse was drug free for over 5 years he was really depressed. They were billed as dual treatment but had few trained counselors and very limited interaction with the trained staff, which ...

KateB

Had the opportunity to visit in May 2015, after the renovations. Love the new courtyard and the fire pit!

Patrick

Just went to the grand re-opening, what a beautiful renovation. The Blue Door recording studio, art room, nature trail and new fitness center are really inviting and will no doubt lead to increased e...

KB

Horrible facility with nothing to do and you are treated like a child.I felt they pushed too many medications as well.

Carmen

Buyer beware. When you get to this center the financial rules change after you are admitted. ... I left because the place was so dirty and so cold. It would have made me deathly ill. They do not tell...

SCL

The doctors are not involved with the patients. They diagnosis at in appropriate times. They don't know how to identify, much less treat, a near fatal allergic reaction. My daughter's life was in dang...

Anonymous

Care is very patient-centric....(Pursue) integrated model of treatment; everyone has a different recovery program and we allow them to see all types of recovery programs.

Tia D.

Very loose in its discipline...My daughter went in twice and relapsed...

Anonymous

The picture of La Paloma,was NOT accurate. It was in DOWNTOWN Memphis, next to the factory district. The OLD building was cold. EVERYONE had to do chores, even though we paid for treatment. Very s...

Michael

Great staff, most all are addicts/alcoholics. They know and understand.

Jeff C

Overall I thought this treatment was exactly what I signed up for. I met with my psych doctors twice a week, my therapist almost every single day and was able to have a bunch of time to figure things...

C R

While the quality of care was above average the facility could definitely use some work. Also...I would be very hesitant to trust them with my private information.

MW

This facility is a farce. The staff is poorly trained and the daily classes/workshops have unskilled facilitators. Counselors meet infrequently with clients and meetings with the psychiatrist who moni...