Rushford at Middletown

3.4 (36 reviews) ADD YOUR REVIEW
1250 Silver Street
Middletown, CT 06457
8603460300 Visit Website

Paying for Treatment

  • Insurance is Accepted
  • Financing is Available
  • Medicare is not Accepted
  • Medicaid is not Accepted

Treatment Insights

Rushford provides life-saving and life-changing treatment to thousands of children, adults and families each year. For more than three decades, our organization has been committed to delivering high quality behavioral healthcare services to those in need. We have collaborated with some of the nation's top universities including Yale, Darmouth and the University of Connecticut on research studies and other initiatives designed to improve treatment outcomes for individuals with mental health and addiction disorders. Unlike many other addiction programs, Rushford is licensed by the State of Connecticut and accredited by the Joint Commission. To maintain our licensing and accreditation, we must always be striving to improve our performance, to raise the level of care we provide to our clients and to demonstrate accountability in the delivery of services.

Rushford at Middletown Reviews and Ratings Details

The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.

Reviews at a Glance

Are you an alumni, staff member, or loved one of someone who went to this facility?

Add Your Review
Joe

Rushford at middletown did help with my treatment. But ,because I have private insurance I was discharged too soon, after only 16 days. I have mixed feeling on their program and staff. They seem to b...

KB

Management needs more training in boundaries to teach staff the same. Interns are not treated with respect. Very judgmental.

RM

Intake took a while but the people doing the intake were very kind and respectful. Once in the unit I had no orientation my room mate had to show me where everything was. I had little to no contact wi...

Anonymous

Very basic. Not enough personal counseling. Local. lack of long-term care and career training.

Anonymous

My son was treated for alcohol abuse many years ago, it was not the right treatment for him. They do provide mental health services, addiction services that our society has a great need. no complaints...

Anonymous

very hands on seeking to identify the root of the addiction vs overall addition treatment. Dedication.

I Russ

While treatment is beneficial I must let you know check in took me 3 hours. You have to give up alll your personal belongings. You have to strip and get a skin test. Your given a pull up to cover your...

Anonymous

Thought I went to a safe place. I thought that I was at a place where people cared and we're looking out for me. I was open and honest about my alcoholism. And well I was very heavily medicated one of...

J.L

Great Place, because they take care of their Patients very well. (Mind Body and Soul).

Anonymous

I was only in detox for a day, and that day makes me never want to drink EVER again just so I don\'t have to go back there … It was so poorly ran, staff was careless and rude...when they brought me ...

CP

Outpatient is a joke. IM just going to complain to my insurance company to pay them less or not at all. Freaking waste of time and money.

CP

I usually dont even bother with reviews. Unless something is really wrong I dont bother or give a good review. But with this place I looked for a place to give a review because my experience was terri...

S

not enough counselors, little control of groups, very inconsistent rules and enforcement of rules. Counselors did not have a lot of experience. Building is old and not great condition.

JS

The system doesn\'t make it easy for those wanting to help themselves. Also, it depends on who you talk to, what the rules are, availability, etc. We need more facilities to treat those addicted, inst...

KMS

Great counselors. Good group sessions, Not enough counselors, great place Great but a little insurance centric

Lynn

High staff turnover. Med management is weak. The place has seen its better days. It uses out dated treatment modalities

Anonymous

Clean food support Too many groups no free time A great clean place with many options for aftercare

Melissa

I was just there for alcohol detox. It was affordable, they were kind to me, and they made me comfortable. Nothing fancy (I.e. No holistic treatments like yoga), rather boring They were very helpful ...

Anonymous

supportive rude staff more rewards

Anonymous

They had great group meetings Not enough concelers They spend Alcott of time trying to figure out your past and how it affected your life ..

Anonymous

Short term, reasonably effective Bare bones, too much focus on 12-step Help was avaliable when loved one needed it, but wasd only a first step.

Bill

The wait time was 6+ hours. I know the staff was doing the best they could dealing with the incoming patients, insurance, etc.,...more staff means more cost for the patient too so I understand and, in...

Christine

I entered the waiting area at 10:15 am and I was not brought to the floor until after 7:00 pm. I waited not getting up or leaving the room because we were told if we stepped out of the door we would ...

Js

Came in today and waited in the admission office. A male and female employee were behind the desk and were obviously speculating about a client. There were looks, whispering and then the male showed...

Thomas

There was a very long intake wait.

Anonymous

They had great doctors and a nice staff.

Anonymous

I was well taken care of, family was included and I got to be heard without judgement. The one-on-one sessions were great. I was not pleased with the no smoking rule.

Anonymous

It was easy to get into treatment, although it was court ordered. My brother would have liked to have gotten additional treatment there, but insurance would not cover it. However, the staff was not we...

Shannon

My boyfriend only went to detox. He seemed to be doing quite well. He never complained about anything except other patients. He discharged himself and immediately went back into his old ways. We're no...

Anonymous

I thought this was a great facility. They just need more holistic offerings.

Bob

The staff was not very supportive and they needed better holistic offerings.

Benjamin

This facility helped give some tools to help me cope with my new existence but I feel like they where overwhelmed due to the fact it was a state run program. Most people where only there due to court ...

Sue

Care concerns include: use of admission and discharge criteria, individualized treatment plans, and aftercare planning. They have a lack of consistency used for admission and discharge criteria.

Anonymous

I have not worked there in over 7 years. When I did work there, I thought that overall the leaders did a wonderful job.

Anonymous

There was limited connectivity. This facility seemed to be well run, the star seemed to be good. Hard to really evaluate because of limited contact.

Anonymous

Their holistic and exercise opportunities need to be expanded.


Areas of Focus
Medical Detoxification

Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

Intensive Outpatient (IOP)

Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.

Key Staff Members
  • Photo of
    Stephen W. Larcen, Ph.D. - President & Natchaug Hospital and Senior Vice President

    Dr. Larcen is the Senior Vice President of Hartford HealthCare’s Behavioral Health Network. He also serves as President of both Rushford and Natchaug Hospital. He has over 40 years of experience in behavioral health and health care management, including more than three years leading Windham Hospital in Willimantic. Among his previous positions, he served as vice president of operations of Cumberland Health Systems in Nashville, Tenn.; CEO of Northwest Medical Center in Knoxville, Tenn.; and executive director of United Services, a mental health center, in Dayville, Conn. He also worked as an organizational consultant in mergers and affiliations, organizational development, clinical and business operations and financial management for a wide range of health care facilities and organizations.

  • Photo of
    J. Craig Allen, M.D. - Medical Director

    Dr. Jonathan Craig Allen received his Doctor of Medicine degree from Wayne State University School of Medicine in Detroit Michigan in 1989. He did his internship and General Psychiatry residency at the Tufts University Medical School / New England Medical Center and his Child and Adolescent Psychiatry training at Harvard University Medical School/Massachusetts General Hospital program. Dr. Allen served as Medical Director of Psychiatric and Family Services at Franciscan Children's Hospital in Brighton, Mass from 1995 until 2003 when he moved to Connecticut to take the position of Unit Chief at Riverview Hospital for Children and Youth in Middletown, Conn. Dr. Allen has served as Medical Director at Rushford since 2005. Dr. Allen has held the title of Clinical Instructor in Psychiatry at Harvard University Medical School (1994–2003) and at Yale University Medical School (2003–2005). Currently Dr. Allen trains Residents from the Institute of Living in Addiction Psychiatry. Dr. Allen was seated on the SAMHSA Pharmacotherapy Expert Consensus Panel which developed Pharmacotherapy Principles for individuals with co-occurring mental health and substance use disorders published in 2012. Dr. Allen is certified by the American Board of Psychiatry and Neurology in General and Adult Psychiatry and is ABPN certified in Child and Adolescent Psychiatry, as well as being certified in Addiction Medicine by the American Board of Addiction Medicine (ABAM).