Rushford at Middletown

Rushford at middletown did help with my treatment. But ,because I have private insurance I was discharged too soon, after only 16 days. I have mixed feeling on their program and staff. They seem to b...

Management needs more training in boundaries to teach staff the same. Interns are not treated with respect. Very judgmental.

Intake took a while but the people doing the intake were very kind and respectful. Once in the unit I had no orientation my room mate had to show me where everything was. I had little to no contact wi...

Very basic. Not enough personal counseling. Local. lack of long-term care and career training.

My son was treated for alcohol abuse many years ago, it was not the right treatment for him. They do provide mental health services, addiction services that our society has a great need. no complaints...

very hands on seeking to identify the root of the addiction vs overall addition treatment. Dedication.

While treatment is beneficial I must let you know check in took me 3 hours. You have to give up alll your personal belongings. You have to strip and get a skin test. Your given a pull up to cover your...

Thought I went to a safe place. I thought that I was at a place where people cared and we're looking out for me. I was open and honest about my alcoholism. And well I was very heavily medicated one of...

Great Place, because they take care of their Patients very well. (Mind Body and Soul).

I was only in detox for a day, and that day makes me never want to drink EVER again just so I don\'t have to go back there … It was so poorly ran, staff was careless and rude...when they brought me ...

Outpatient is a joke. IM just going to complain to my insurance company to pay them less or not at all. Freaking waste of time and money.

I usually dont even bother with reviews. Unless something is really wrong I dont bother or give a good review. But with this place I looked for a place to give a review because my experience was terri...

not enough counselors, little control of groups, very inconsistent rules and enforcement of rules. Counselors did not have a lot of experience. Building is old and not great condition.

The system doesn\'t make it easy for those wanting to help themselves. Also, it depends on who you talk to, what the rules are, availability, etc. We need more facilities to treat those addicted, inst...

Great counselors. Good group sessions, Not enough counselors, great place Great but a little insurance centric

High staff turnover. Med management is weak. The place has seen its better days. It uses out dated treatment modalities

Clean food support Too many groups no free time A great clean place with many options for aftercare

I was just there for alcohol detox. It was affordable, they were kind to me, and they made me comfortable. Nothing fancy (I.e. No holistic treatments like yoga), rather boring They were very helpful ...

supportive rude staff more rewards

They had great group meetings Not enough concelers They spend Alcott of time trying to figure out your past and how it affected your life ..

Short term, reasonably effective Bare bones, too much focus on 12-step Help was avaliable when loved one needed it, but wasd only a first step.

The wait time was 6+ hours. I know the staff was doing the best they could dealing with the incoming patients, insurance, etc.,...more staff means more cost for the patient too so I understand and, in...

I entered the waiting area at 10:15 am and I was not brought to the floor until after 7:00 pm. I waited not getting up or leaving the room because we were told if we stepped out of the door we would ...

Came in today and waited in the admission office. A male and female employee were behind the desk and were obviously speculating about a client. There were looks, whispering and then the male showed...

There was a very long intake wait.

They had great doctors and a nice staff.

I was well taken care of, family was included and I got to be heard without judgement. The one-on-one sessions were great. I was not pleased with the no smoking rule.

It was easy to get into treatment, although it was court ordered. My brother would have liked to have gotten additional treatment there, but insurance would not cover it. However, the staff was not we...

My boyfriend only went to detox. He seemed to be doing quite well. He never complained about anything except other patients. He discharged himself and immediately went back into his old ways. We're no...

I thought this was a great facility. They just need more holistic offerings.

The staff was not very supportive and they needed better holistic offerings.

This facility helped give some tools to help me cope with my new existence but I feel like they where overwhelmed due to the fact it was a state run program. Most people where only there due to court ...

Care concerns include: use of admission and discharge criteria, individualized treatment plans, and aftercare planning. They have a lack of consistency used for admission and discharge criteria.

I have not worked there in over 7 years. When I did work there, I thought that overall the leaders did a wonderful job.

There was limited connectivity. This facility seemed to be well run, the star seemed to be good. Hard to really evaluate because of limited contact.

Their holistic and exercise opportunities need to be expanded.