Cindy Suszek is the full-time manager of the Herrington Recovery Center. She is responsible for the day-to-day operations and clinical supervision of the staff based on her clinical background and professional interests in addiction treatment and recovery. “I treat every person who comes to Herrington as I would want my own family treated,” says Cindy. “People come to us at a vulnerable place, often at their very lowest. It’s my job to make sure they’re empowered to give themselves over to treatment so that they can begin to live their lives again.” Among her many responsibilities at Herrington, Cindy helps coordinate the exchange of information between patients, their families and referring clinicians. “Keeping the line of communication flowing is key,” she says. “As the manager at Herrington, I keep tabs on every patient’s treatment to ensure that they’re getting what’s best for them and their families.”
Rogers Memorial Hospital - Herrington Recovery Center
Paying for Treatment
- Insurance is Accepted
- Financing is not Available
- Medicare is not Accepted
- Medicaid is not Accepted
The Herrington Recovery Center at Rogers Memorial Hospital provides behavioral health care, including treatment for substance abuse issues and co-occurring mental health conditions. Services include pre-admission screening, individualized care plans, medically supervised inpatient detoxification, day treatment, and residential programs. Treatment options are based on the 12 Steps, but are supplemented with cognitive behavioral therapy, art therapy and family dynamics therapy.
Rogers Memorial Hospital - Herrington Recovery Center Reviews and Ratings Details
The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.
Reviews at a Glance
It was successful
Excellent care with great therapists
I went to rogers and honestly it made me feel worse about myself. The food is disgusting, the staff is rude, and there were some occassions where I was not allowed to take my psycotic meds. I was on t...
I was in for detox in the summer and this hospital and it’s staff saved my life. I am now going to be sober for 6 months next week. I am so grateful for the experience knowing there’s a life after...
My son's week at Rogers in Wisconsin was the worst week of our 5 year journey of dealing with his mental illness. From the moment we arrived to check him in (voluntarily) we knew that it was not a goo...
Both treatment facilities were excellent. Rogers Oconomowoc is higher quality and beautiful surroundings. Rogers Oconomowoc had beautiful grounds to walk on. Aurora and Rogers West Allis she was not l...
I believe that the person received the proper care and attention he needed and has remained sober for 30 years. nurturing and group counseling.
Top-notch treatment facility in every way possible. Highly-qualified, educated and caring staff; excellent food; beautiful, comfortable and clean environment. I would not be following a sober path tod...
Its supposed to be one of the best but it was seriously the worst rehab I have ever been to. The property itself was nice but the staff was lazy and didn't want to help me with any of my needs even th...
Rogers Memorial Hospital almost took my life. One of the worst experiences IN MY LIFE.......comparable to death of my father. I say that to make certain I am heard by anyone considering "asking for he...
My son was a patient at Rogers for detox, followed by treatment at the Herrington Center. Our insurance refused payment, but they kept him for 21 days because they believed he needed it and was seriou...
This place is beyond amazing. The staff is beyond wonderful! They are so caring. All the staff really works with you to succeed. All of the doctors, the RNs the techs. Wow. I have never felt so much l...
I was in the oconomowoc OCD program. It was a horrible program. So many people did not like it. The behavioral health specialist we're like robots . They were not helpful at all . Very rude . I would ...
My son suffered from OCD that had taken over his life. We sent our son to Rogers as a inpatient for 60 days. I cannot express how much gratitude I have for the doctors and staff who helped my son to g...
Saved my life
Staff was very cookie-cutter in their approach, condescending, and wouldn\'t listen. They know best and you are there to follow orders. It works for many I\'m sure, but not for situations that fall ...
Counseling was good. Distance was far from us. The family counseling options were great and flexible. The rehab was the best treatment facility we found and were able to deal with people and their l...
Great staff. Understaffed. I thought the staff was very helpful and compassionate.
They did what was expected and if needed in the future they're willing and ready to help with anything we need not sure how effective the treatment was This facility will help you find out what might...
Great Staff. welcoming knolageable. people in there that should be in jail.
Rogers and Herrington House did not live up to its high accreditation for us. My husband was a patient and we were both treated atrociously from day one. For starters, Rogers is not equipped to hand...
I attended Herrington for treatment of polysubstance abuse/dependence and to help with co-occuring bipolar disorder and bulimia nervosa. To make a long story short, the treatment team was staffed by t...
The family counseling options were great and flexible. The rehab was the best treatment facility we found and were able to deal with people and their lies.
Was depressed and the staff came up with there what ever was the easiest thing to blame for it.
Strengths: Patient care, patient comfort, patient safety, patient overall well being. Weakness: one single counselor that was not caring nor understanding during treatment, in my opinion. I highly rec...
catered to youth was a strength. Thank God they were there there to help my son; who is now doing great!
How to do everything in place so when you need to bring your loved one back you can because everything is already in. In the beginning it wasn't good but after the third visit they finally got it stra...
The professionals on hand was a strength but the cost is very high. You are kept busy and it goes by pretty fast.
Rogers (Harrington House), saved my life! I was going to die if I didn\'t do something. Harrington House showed me a new life.
Three treatments and the longest sobriety after any was FOUR months including follow up counseling, DOESN' T work for me. ZERO use in my estimation.....Many patients had individual needs, but zero co...
Different treatment options were beneficial
Location, structure, programs, and care of patients was excellent. Programs for those persons that don't FIT into a category - mental illness caused by drug abuse. Neither drug abuse nor mental illnes...
Staff is knowledgeable. Not as caring as I thought they should be. I thought it was a good facility they are very helpful in getting the process setup so when you need to come back you can come back b...
Seemed very open to different treatments and treated everyone fairly. Old building, could use some updates or repairs.
They help a lot to get set up and ready fast. Staff is great. They do discharge a bit early though.
They had small treatment groups, which was nice. The food was bad. Wish it was more affordable so could have loved one there for a longer term. Had to leave early as no insurance and could not afford ...
They had a great program with good support.
It was a good program and they were very professional. However, it was not cheap.
They have a very experienced staff.
Quick action, initial intake interview can be done over the phone, transportation provided if necessary, low-key, not much drama. The staff, from the doctors to maintenance were wonderful. However, th...
The nursing staff, nurse techs and psychiatrists are amazing! I would highly recommend this place for detox.
Poor communication and guidance for parents/family. Unclear in program goals.
Excellent! Every member of the staff was professional, caring and knowledgeable. There are 22 beds in the adult unit, compared to another rehab hospital I was at where there were 60 people in our gr...
I was at the Residential OCD program for severe anxiety. I heard about a lot of the experiential therapy options but didn't get to experience them for some reason. For the most part, the staff was gr...
The staff was great. However, the facility was over-priced in my opinion.
My daughter was near death ... we had attempted placement in other facilities and no one got back to us. We saw a program on Dr. Phil that talked about this facility and in a desperate moment I made a...
Good place to get help.
I only know my son liked the group sessions and got more out of them at this facility rather than the out patient therapy he received else where.
It helped me tremendously
The support staff was very caring. Everyone on your team is encouraging.
Some of the staff members at the inpatient facility were not very empathetic/understanding toward our situations. Some of them treated us more as prisoners rather than people who were struggling in li...
Would recommend this place to others.
The facility itself was amazing, it was clean/modern/comfortable. The food was fantastic. The counselors did a great job getting to know/understand/help me.
Felt very safe here.
- Holistic Therapy
Facilities that offer “holistic therapy” see and treat patients in the context of their entire lives and health status. They treat the “whole person,” not just the addiction.
- Client & Family Support Groups
Group therapy is a vital component of addiction recovery treatment, considered as important and effective (sometimes even more so) than individual therapy. Benefits include reducing isolation and loneliness and providing the opportunity to learn from others in recovery. In the addiction setting, group therapy is run by trained professionals who guide participants toward a shared goal of recovery.
Cindy Suszek, LPC - Manager
Michael M. Miller, MD, FASAM, FAPA - Medical Director, Herrington Recovery Center
Michael M. Miller, MD, FASAM, FAPA, is the medical director of the Herrington Recovery Center at Rogers Memorial Hospital-Oconomowoc. He is a board-certified general psychiatrist and addiction psychiatrist. Dr. Miller has practiced addiction medicine for more than 30 years and is certified in addiction medicine by the American Board of Addiction Medicine. He is a Fellow of the American Psychiatric Association (APA) and the American Society of Addiction Medicine (ASAM). Dr. Miller is also an at-large director of the American Board of Addiction Medicine (ABAM) and The ABAM Foundation. He is a past president of ASAM, the largest medical specialty society in America of physicians devoted to addiction prevention, treatment, medical education, research, and public policy.
This Center is Known For...
- Nutrition and Health Education
- Community Outings and Therapeutic Passes
- Network Therapy
- Yes Detox Services
- No Behavioral Disorder Treatment
- Yes Dual-Diagnosis Treatment
- Yes Outpatient Services
- No Sober Living Home
- No Day School
- No Private Rooms
- No Pet Friendly
- No Exceptionally LGBT Friendly
- No Men Only
- No Women Only
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