Promises Austin

3.8 (26 reviews) ADD YOUR REVIEW
840 County Rd 420
Spicewood, TX 78669
5128427060 Visit Website

Paying for Treatment

  • Insurance is Accepted
  • Financing is not Available
  • Medicare is not Accepted
  • Medicaid is not Accepted

Treatment Insights

Promises Austin provides drug and alcohol addiction treatment in a luxury setting. The residential rehab admits a limited number of clients at a time to ensure that each individual receives customized care and a personalized treatment plan. Evidence-based modalities are coupled with 12-step practices and holistic therapy to provide patients with a complete continuum of care. There are also plenty of amenities and activities offered to establish healthy, feel-good habits and ensure that the challenges and obstacles faced during treatment are handled and overcome in comfort.

Promises Austin Reviews and Ratings Details

The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.

Reviews at a Glance

Are you an alumni, staff member, or loved one of someone who went to this facility?

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JL

I had no idea what to expect but I was truly amazed on a daily basis how much I learned from group sessions, feedback, and counselors - it was all such an enriching experience. The grounds are beautif...

C.M

First of all, they don’t tell you that personal trainers,yoga and message therapy is not included in the day rate,and costs extra (fine print).Also,doctor’s bills are separate and the session rate...

April

What a waste of time, energy, emotion, and money! Would never recommend, we came out worse than going in.

Heather B

Promises saved my life. As someone coming in with severe addiction and suicide being what seemed to be my only option, this place was absolutely the LIGHT I needed! My doctor was first rate with dual ...

Stonefruit

good food, good location. worse than worthless management, treatment program (treatment staff unqualified, authoritarian, and stupid), and \"educational\" programming. absolutely horrible place, not t...

Amanda

Great therapists & doctors & staff. Great family participation. Wide range of treatment and amenities. However, it was expensive. Promises saved my life and gave me an excellent foundation in which to...

Lp

My brother walked in as a horrible drunk and did the 90 day treatment. When he left there was zero follow up and he did not even have an AA sponsor. They could have just as well have dropped him off a...

Anonymous

its people were great but there was too much going on. my family member attended for 3 months and has been clean since.

Mark

Joint Commission certified facility, comments from recent Joint Commission surveryor is that they could tell the staff here are passionate about recovery and committed to clients. The staff know thei...

BMT

client/staff interactions.

Ll

I think a rehab of the program and curriculum is needed putting more responsibility and accountability on the clients for their recovery. I think staff direction needs to be behind this change. Stren...

Anonymous

An overall good facility.

BW

great counseling and support. This is facility is very client oriented. The programs and staff are excellent.

Anonymous

Very good facility.

Davide

The staff is uncaring and counselors do not want to listen to your problems. I looked into the counselors background and found that they are trained in yoga therapy. Not helpful.

Scott

The nurses and the counselors are terrible. They do not care about you or what you are going through. ... Everyone has to fit in the same mold. They don\'t want to listen to you, they just want to che...

CDR

The therapists are unprofessional and the nurses are uncaring ... It is a beautiful place and the food is great, but the people who run the place are terrible. Keep looking for some place else that ca...

ST

One of the current staff members came from a facility where my child was for over a year. I worked directly with this staff member and found her to be superficial and not very perceptive. Another psyc...

FCR

Bad place if you have problems. Don't go there if you need help. Only good for those who want to dry out and lay around.

Kristy

Very unhappy with treatment. Not given the care they said. Many things are run by the clients without any staff there. It is completely about alcohol and not anything for drug addition.

Brad

Not too big; less than 20 people, which resulted in individual attention. It was a very good facility but it was costly.

Laura

Strong clinical acumen for the most personalized care.

Anonymous

Great facility; however, I don't think all of the perks are necessary to get sober. It was very pricey.

NIH

I went here for 35 days. It has been my first and only inpatient rehab. I found the staff caring and professional. The program was immersive but not overwhelming. The setting is gorgeous and the food ...

Anonymous

Low census, over 30 clients. AA focused which was what really saved my life.

HDH

Small and very personal. Great food. Not all the activities listed on the website were available.


Areas of Focus
Eye Movement Desensitization and Reprocessing (EMDR)

Eye Movement Desensitization and Reprocessing (EMDR) is a non-invasive short-term therapy designed to complement conventional therapeutic techniques and treat individuals who have struggled with traditional forms of addiction treatment therapies in the past. EMDR has been found to be especially effective for individuals suffering from trauma-related conditions as well as those struggling with anxiety, eating disorder issues, chronic pain, and depression.

Therapeutic Recreation

Clients are encouraged to participate in carefully selected therapeutic recreational activities for holistic wellness and lasting recovery. Program offerings include swimming, hiking, kayaking, volunteer work, cultural excursions, and more. Through therapeutic recreation, clients reinforce positive coping strategies and develop healthy habits.

Key Staff Members
  • Photo of
    Jason Powers, MD - Chief Medical Officer

    Dr. Powers joined Right Step and Promises Austin as chief medical officer in 2006. Originally trained and board certified in family medicine, Dr. Powers re-dedicated his career to helping addicts and their families after he personally faced addiction in 2003. He is now also board certified in addiction medicine and develops programs that help addicted individuals and their families embrace the healing path of recovery. Dr. Powers has been recognized four times as a top addiction doctor by H Texas Magazine, and is currently secretary/treasurer of the Texas chapter of the American Society of Addiction Medicine and a local expert for The Partnership at Drugfree.org. Dr. Powers is also the author of the comprehensive book about addiction When the Servant Becomes the Master.

  • Photo of
    Mark Catalano, LCSW-S - Executive Director

    Mark Catalano is a Licensed Clinical Social Work Supervisor with 12 years experience in healthcare management and the delivery of treatment services for co-occurring psychiatric and substance abuse disorders. He was formerly the Clinical Director at Cedar Crest Hospital and Residential Treatment Center and Admissions Manager for Seton Shoal Creek Hospital in Austin. Mark received a Bachelors in Psychology and a Masters in Clinical Social Work from the University of Texas in Austin and has specialized training in the areas of trauma recovery, substance abuse, and mediation. Mark has consulted on and developed clinical programs for adolescents and adults at all levels of the behavioral healthcare spectrum. Mark also brings diverse project and people management experience to his role. He is a founding board member of a non-profit focused on leadership development. Previous management projects include behavioral health services within a network of primary care clinics, transitioning from paper charting to Cloud based EHR, and patient transfer protocols within a network of hospitals. Mark is married and the proud father of four. He is actively involved in his community through his private practice, volunteer work, and serving on the guest services team at his church. As often as possible he enjoys writing music and playing piano with friends.