Promises Austin

I had no idea what to expect but I was truly amazed on a daily basis how much I learned from group sessions, feedback, and counselors - it was all such an enriching experience. The grounds are beautif...

First of all, they don’t tell you that personal trainers,yoga and message therapy is not included in the day rate,and costs extra (fine print).Also,doctor’s bills are separate and the session rate...

What a waste of time, energy, emotion, and money! Would never recommend, we came out worse than going in.

Promises saved my life. As someone coming in with severe addiction and suicide being what seemed to be my only option, this place was absolutely the LIGHT I needed! My doctor was first rate with dual ...

good food, good location. worse than worthless management, treatment program (treatment staff unqualified, authoritarian, and stupid), and \"educational\" programming. absolutely horrible place, not t...

Great therapists & doctors & staff. Great family participation. Wide range of treatment and amenities. However, it was expensive. Promises saved my life and gave me an excellent foundation in which to...

My brother walked in as a horrible drunk and did the 90 day treatment. When he left there was zero follow up and he did not even have an AA sponsor. They could have just as well have dropped him off a...

its people were great but there was too much going on. my family member attended for 3 months and has been clean since.

Joint Commission certified facility, comments from recent Joint Commission surveryor is that they could tell the staff here are passionate about recovery and committed to clients. The staff know thei...

client/staff interactions.

I think a rehab of the program and curriculum is needed putting more responsibility and accountability on the clients for their recovery. I think staff direction needs to be behind this change. Stren...

An overall good facility.

great counseling and support. This is facility is very client oriented. The programs and staff are excellent.

Very good facility.

The staff is uncaring and counselors do not want to listen to your problems. I looked into the counselors background and found that they are trained in yoga therapy. Not helpful.

The nurses and the counselors are terrible. They do not care about you or what you are going through. ... Everyone has to fit in the same mold. They don\'t want to listen to you, they just want to che...

The therapists are unprofessional and the nurses are uncaring ... It is a beautiful place and the food is great, but the people who run the place are terrible. Keep looking for some place else that ca...

One of the current staff members came from a facility where my child was for over a year. I worked directly with this staff member and found her to be superficial and not very perceptive. Another psyc...

Bad place if you have problems. Don't go there if you need help. Only good for those who want to dry out and lay around.

Very unhappy with treatment. Not given the care they said. Many things are run by the clients without any staff there. It is completely about alcohol and not anything for drug addition.

Not too big; less than 20 people, which resulted in individual attention. It was a very good facility but it was costly.

Strong clinical acumen for the most personalized care.

Great facility; however, I don't think all of the perks are necessary to get sober. It was very pricey.

I went here for 35 days. It has been my first and only inpatient rehab. I found the staff caring and professional. The program was immersive but not overwhelming. The setting is gorgeous and the food ...

Low census, over 30 clients. AA focused which was what really saved my life.

Small and very personal. Great food. Not all the activities listed on the website were available.