Zach has been working in the addictions field for over 12 years, working at the Morton Center and Norton Hospital. Most recently, he was the Administrator of the Norton New Vision program for substance abuse detoxification.
Landmark Recovery
Paying for Treatment
- Insurance is Accepted
- Financing is Available
- Medicare is not Accepted
- Medicaid is not Accepted
Treatment Insights
Landmark Recovery exists to assist each patient in the development of a lifestyle that is permanently free from all mind and mood altering substances and that promotes the patient’s well-being across mind, body, and spirit. We strive to achieve this vision by building strong, ethically-grounded relationships between each employee and each patient. These relationships outlast the treatment program and continue to serve the patient as long as necessary post-discharge. Our corporate values are: PEOPLE: While recognizing the importance of delivering a return on investment to shareholders, Landmark holds that it is never acceptable to compromise its moral and/or ethical responsibility to meet the needs of its patients, employees, or communities in the name of increasing profits. As such, the legitimate needs of the PEOPLE involved in the Landmark community must always come first when making business decisions. PASSION: Landmark holds that, in order to deliver the highest quality treatment, all stakeholders must exhibit a continuous internal desire to see each and every Landmark patient achieve his or her goal of a substance-free lifestyle. This PASSION must drive each action that our employees and contractors complete the job, and should be externally obvious to all patients, stakeholders, and community members. PURPOSE: Landmark holds that employees must be cognizant at all times of the company’s mission, and must be driven in their work by that mission continuously. The PURPOSE behind the work is at least as important as the work itself. LANDMARK LIFE: All employees and stakeholders must strive to assist patients in achieving a life that is substance-free and completely fulfilled in mind, body, and spirit.
Landmark Recovery Reviews and Ratings Details
The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.
Reviews at a Glance
Are you an alumni, staff member, or loved one of someone who went to this facility?
Add Your ReviewMy sister was admitted on the Malcolm ave site. She was here for about 21 days. As soon as their funds were cut they didn’t care about anything but dumping her out. My daughter a Nurse was her temp ...
management doesn't really have a clue what then residents want or need. Tech's and therapists have a true concern about the residents and are willing to make them as comfortable as possible. Not Manag...
Absolutely HORRIBLE place to work. Building stinks of sewers, kitchen is disgusting riddled with roaches, expired food being used, frontline staff is great but is micromanaged. STAY AWAY.
While I cannot speak for whether or not Landmark is an effective program, I do want to report that they have been extremely unprofessional and unreliable in regards to filing for insurance and in rega...
Completed 30 day inpatient program & left Landmark feeling humbled, impressed, & full of gratitude for everyone associated with their facility. Nearly 100% of their employees are in long-term recovery...
VERY good staff and eally try to meet your needs. Food pretty bad. You have to share 2 showers and 3 bathrooms with 20 other patients.
This facility and the staff that work there are nice but the management is completely unprofessional they do not care about you or your family they only care about the money it’s all about the money...
Most of the staff and employees are In Recovery. Programs Are good and the clients seem to bond really well with each other.
I thought treatment was really good for me. The staff is amazing! They really understand what we are going through.
couldnt have chosen a better place for my first and only time in rehab. Made a world of difference in my recovery. im very grateful
overall amazing, if i had not of came here im not sure if i wpuld have ever concidered doing the things i am doing to better my life and continue my sucess in recovery. landmark is absolutly remarkabl...
healthier food would have been appreciated.. lots of grease not enough fiber
I would recommend other people to try Landmark, the staff and their dedication to help you is remarkable. They helped change my life
Bend to the place twice no help
i have learned a whole lot about myself and my disease due to the incredible staff at Landmark Recovery. They are very knowledgeable and concerned about me and my life outside of here. Everyone is so ...
Third time in treatment and by far the best facility I have been to.
I think that the staff knocks this facility out of the park. The genuine care you receive from the techs and nursing staff makes the treatment process much easier. The staff gives structure, rules, an...
love the treatment process and the staff
Everything was satisfactory, decent treatment, food, and facility.
The staff at Landmark is wonderful. I am very pleased with the Tech Staff, the majority of the nurses, management style, therapists and the classes/groups made available to patients.
I feel I learned many skills that I will be able to apply at home. The SMART grouup was very thought provoking
The staff was great and so was the treatment. The food wasn't so ood.
Great staff great support
Great treatment program. Need more activities to help patients to learn things to do with free time.
Positive experience, negative discharge as clinical staff couldn't justify continued treatment, threatened AMA to attempt to keep me here, but no ill feelings here.
I was treated with care and the programs and courses in my facility have helped me to arrange an effective plan for recovery.
I had a great experience at Landmark. All the staff was very supportive and were eager to help at anytime. I greatly appreciate their support.
I learned something from all Landmark staff
Landmark saved my life. The majority of the staff in the facility are in recovery. This is what really makes this rehab special. I have never been to a program that offers as much one on one personal ...
The staff was very comforting and knowledgeable about my disease and the treatment of it.
I personally feel that this facility is a top notch rehab facility .we are taught to know who we are ...i cant say enough good things about the staff here at landmark . just a overall wonderful experi...
love the treatment process and the staff
Third time in treatment and by far the best facility I have been to.
Great treatment program. Need more activities to help patients to learn things to do with free time.
Great staff great support
I was treated with care and the programs and courses in my facility have helped me to arrange an effective plan for recovery.
need more time with therpys
It helped me very much, all of the staff are extremely helpful and truely care about helping patients learn about their recovery.
A comfortable, motivating environment
I did not like setting in the chairs all day 7 days a week. There should be down time on the weekends that we did not get. I felt burned out and thought it was hard to pay attention.
everything was good except for the food.
I personally feel that this facility is a top notch rehab facility .we are taught to know who we are ...i cant say enough good things about the staff here at landmark . just a overall wonderful experi...
loved it
Great treatment team. Nutritionally questionable.
Treatment was good. staff was awesome, including the techs.
THIS TREATMENT FACILITY IS THE BEST PROGRAM I HAVE EVER ATTEND BEFORE AND THE NURSING STAFF AND THE CD TECHS ARE AMAZING AND THE THERAPIST HERE ARE ALSO AMAZING.
i feel as though i received great treatment while here. great support!
it was alright
this treatment center helped me find myself and identify all my problems, i greatly appreciate this facility .
staff is really caring and understanding
Amazing staff and treatment. Living conditions are not great for someone who dislikes being confined.
great place
Wonderful
I was treated fantastically. The staff hold the program together
would recommend
This is a new facility. I believe they have a good program but effort needs to be placed on consistency.
The staff go above and beyond to care for the clients at the facillity.
A comfortable, motivating environment
very professional
NA
HAS THE ABILITY OF BEING FIRST RATE BUT DISORGANIZATION AND LACK OF NUTRITIONIST/MEAL CONSISTENCY NEGATES SEVERELY FROM WHAT WOULD OTHERWISE BE A VERY GOOD EXPERIENCE
I learned a great deal during my stay here at Landmark. The staff was great as well as the treatment.
The whole community at Landmark has been a blessing to me, patients, techs, administration. I've learned countless tools and gained plenty of resources to help me succeed in recovery.
absolutely wonderful helpful compassionate and resourceful staff to whom i am truly grateful. the layout of the program with aa/na meetings big book studies smart recovery and therapy sessions gave it...
My time at Landmark was time well spent. I feel like I have been prepared with the tools needed to continue work on my recovery and I would highly recommend the facility to anyone I know in need of tr...
I was very fortunate to be able to come to this facility. I think that the staff are top notch and the facility is a very comfortable place to recover.
the staff was very caring, and gave great advic. Always there to listen when I needed to talk. The facility gave many tools other than AA to help me achieve sobriety.
The overall treatment is excellent. there are a few minor problems but overall its a great facility.
Loved the staff...there were kinks such as air conditioning problems, lack of healthy food options such as fruit and vegetables with meals. The overall treatment I received from staff was amazing. The...
n/a
Overall I received excellent care here, especially from the nursing staff. I had some issues with being assigned a therapist in a timely matter, but aside from that I had no other issues.
Excellent recovery and CBT therapy.
therapist are great,techs are not too bad,lack of communication between staff is only complaint all though i did notice improvement during my time here, cooks are good but a better breakfast would be ...
over all treatment is good. growing pains are being addressed. i believe it will be an excellent place of care.
excellent
the treatment was awesome. i loved it here
great support from techs....and my therapist.
Great staff, although a bit of disorganiztion
Everything you need, they usually can truly help you with.
Landmark is an amazing facility. I have received the best care that I have ever had. My therapist helped me through some very dark issues that I have and discovered new ones that we also worked throug...
awesome experience. Landmark saved my life!
Great staff
best treatment center I've been to
Everyone who works here is amazing. Food quality is the weakest area. Access to therapy was an issue for some of my brothers and sisters in treatment but not for me. Special thanks and immense kudos t...
Everyone was very nice and did their best to help and answer questions.
Overall great
Need more therapist..they are great just overworked. Need faster prescriptions. Also need doc available for emergencies..
Horrible find another place
great experience great staff
Food was awful and felt pressured into staying when I wanted to leave, concerns not heard/dismissed.
na
it was good but the food was absolutely terrible.
The food could be better and more of it should be made. And they should let the attendants have smoke breaks whenever they want. Also a pool would be nice.
I feel like this place actually helped unlike other places I have been too
overall good. Having more options for physical activities would have been nice. Therapist seem to be overworked so didn't get to see them as often as promised. More healthy meal options. More fruits a...
Food was unhealthy and not enough. Staff was great and very caring. The strucher was not the greatest
the treatment I received was great, but the food could have been better
Excellent program. The staff and therapists are immaculate! The food is a work in progress, but it's been open less than a year.
been to other treatment center..landmark is above and beyond better
AMAZING staff, very good experience took care of me mentally and physically
Would not recommend. During my stay into a manager was fired for drug use and broke in the safe and stole money from patients including credit cards. Staff also turns over at a high rate therapists as...
learned tons of skills to take with me to stay sober
everything was WONDERFUL food could be better
The facilities are excellent and the staff is extremely helpful and caring.
Its A great place to come to recover.
I like the combination of CVT and Smart Recovery, along with the other treatment I received.
the landmark staff was very caring and understanding, great place
Ratio of patient to therapist is like no other facility we researched. 5 or 6 to 1. no real weaknesses I could see. Excellent facility, not because of the accommodations, but because of the quality of...
GREAT STAFF
The employees that are in recovery that can relate and therapist's Food, need more A.A involved things helped me find out the underling issue to my problems and help to cope with it
This facility has changed my entire mind set about recovery and its process. The knowledge absorbed through my treatment process was in plethora.
I worked as an assistant administrator for Landmark Recovery. I do believe that the internal staff truly care about the wellbeing if the staff. Most of the staff are in recovery and can Identify with ...
Therapists are excellent! Food, Phone rules Excellent facility overall!
The meeting were good. Food was amazing.
Cleanliness, unique curriculum, therapies and classes non-12-steps oriented Lack of structure/organization and inconsistency with staff, rules, and expectations Highly recommend especially to those wh...
good material. the staff are on the same page as far as rules this place helped me want to stay clean
I will just say this. I'm familiar with Betty Ford, BHOP and a couple other well known expensive treatment centers. In saying that there is something special going on at this small treatment center in...
I have been to a few and by far Landmark is the best one around here !! The staff is Great and most have been where we are now , and easy to talk too I really appreciate how they keep inviting us ba...
its clean and well staffed A downfall was the phone time. it was life changing
The curriculum, Therapists, CD Technicians, food, and overall care of our well being and recovery were strengths. Can't think of any weaknesses, great place. This is the best treatment facility I've e...
Weaknesses include the meals and rule changing
Landmark has been very beneficial to my recovery. It hosts a very capable staff that clearly wants to help recovering addicts from a place other then a simple paycheck. It is clean, the room and board...
Strengths include: evidence based practice, CBT instead of 12 step constantly which is free administration is inconsistent, facility changes affect patients Therapists are wonderful and the group ther...
I have loved my time at Landmark Recovery of Louisville. The staff is phenomenal and their background in recovery really helps build a solid relationship with patients in better understanding the illn...
Strong programming, hiring staff who are also in recovery are strengths. difficult access to therapists + only meeting them once a week. lack of substantial breakfast were downfalls
All of it was amazing Weaknesses: Alternative food options Out of all the rehabs i have been in Louisville, which is almost all of them, i would give this place a 10 out of 10 compared to any other re...
Almost all of the staff are in recovery themselves, so they can relate to the clients in a more intimate way. Could benefit from more one on one counseling. Also making sure that all of the staff from...
Excellent therapist & staff I have been to many rehab's in past & never really learned any thing until Landmark. I love this program
Landmark Recovery changed my life. I have 5 months today, and that is because Landmark gave the tools to use to keep sober. The facility is very clean and new. The staff is was always available at any...
Incredible therapy staff. Facilities are comfortable and clean. Nutrition could be improved with a more varied and well-rounded diet.
comfort was a strength. communication was a weakness. clean, comfortable
Life saving program. Highly recommend. New facility not well known. Once admitted my family member was treated exceptionally well. Their alumni program has been great. We know this is an ongoing battl...
Treatment could improve
Strengths include that it was clean, great employees, basketball Hiring Process was a weakness. New System Director Too many rule changes
Family Program Staff and administration were all great. Offers 12 Step as well as SMART Recovery i was given incredible motivation and hope
Facility was great
Schedule changed daily, nothing was consistent. Next to no one on one therapy with a counselor, though you are promised several sessions a week. The lack of organisation was concerning, saw peoples pr...
very well trained staff clean facility nice and courteous employees activities for patients to do no exercise facility access very educational and informative information provided
Very clean and organized. Landmark is a very new facility, so many rules and expectations are still under construction and often ambiguous and/or apt to change. The staff, along with the patients, are...
This facility was great
Couseling, mental health treatment, food, detox. Phone time could be more This is without a doubt a premiere rehab facility. The personalized care that Landmark offers is in my opinion one of the best...
Learned several tools for managing my alcoholism recovery.
learned the tools i needed.
The facilities are very comfortable. Alot of the staff are in recovery, so they relate very well to my personal experiences. I would recommend this program to anyone. It has been a life changing exper...
Very poor experience, never met with counselor s.
Treatment and accommodations were great.
Landmark and the staff are exceptional in their knowledge and professionalism.
good communication kept clean not enough food grateful for everything they've offered me
Strengths: Clean Well maintained Great staff Wonderful medical care Great 24 hour facility! No weaknesses noted The staff is very helpful and patient!
It was okay but meals could have been better.
Small facility was a strength. Inpatient and outpatient. Medical detox A weakness was that it was a new facility.
Strengths: the staff. Weaknesses: Still new, needs time to grow. Medically speaking this facility is on par with others around town, but the facility is much more then that. The staff work as a team...
Strengths: offering evidence based treatment. Weaknesses: Very new.
Strengths: staff is very compassionate, enthusiastic, listens Weaknesses: very new. New and still learning and building the treatment protical
Strengths: clean. Weaknesses: just opened. I was treated well during my detox phase.
- Client & Family Support Groups
Group therapy is a vital component of addiction recovery treatment, considered as important and effective (sometimes even more so) than individual therapy. Benefits include reducing isolation and loneliness and providing the opportunity to learn from others in recovery. In the addiction setting, group therapy is run by trained professionals who guide participants toward a shared goal of recovery.
- Medical Detoxification
Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.
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Zach Crouch, LMFT - Administrator
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This Center is Known For...
- Comprehensive discharge plan that is easy to follow and understand
- Neurofeedback Testing to cope with anxiety, sleep deprivation
- Individual therapy twice per week with masters-level counselor
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Center Details
- Yes Detox Services
- No Behavioral Disorder Treatment
- Yes Dual-Diagnosis Treatment
- Yes Outpatient Services
- No Sober Living Home
- No Day School
- Yes Private Rooms
- No Pet Friendly
- No Exceptionally LGBT Friendly
- No Men Only
- No Women Only
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Setting
- Private/Secluded
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Licensing & Memberships
- Joint Commission
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More ResourcesContact Information4112 Fern Valley Rd.Louisville, KY 40219Recent Pro Corner Posts
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Facility is clean there is a gross smell tho. The techs are supportive and understanding.It would be better if they weren't on their phones all the time. More like high school mentality sometimes. I w...