Landmark Recovery

I will say the techs, group and individual therapists are amazing. Food could be better, but I am a very picky person and do not eat red meat or pork. If that is your case, get used to terrible veggie...

Facility is clean there is a gross smell tho. The techs are supportive and understanding.It would be better if they weren't on their phones all the time. More like high school mentality sometimes. I w...

My sister was admitted on the Malcolm ave site. She was here for about 21 days. As soon as their funds were cut they didn’t care about anything but dumping her out. My daughter a Nurse was her temp ...

management doesn't really have a clue what then residents want or need. Tech's and therapists have a true concern about the residents and are willing to make them as comfortable as possible. Not Manag...

Absolutely HORRIBLE place to work. Building stinks of sewers, kitchen is disgusting riddled with roaches, expired food being used, frontline staff is great but is micromanaged. STAY AWAY.

While I cannot speak for whether or not Landmark is an effective program, I do want to report that they have been extremely unprofessional and unreliable in regards to filing for insurance and in rega...

Completed 30 day inpatient program & left Landmark feeling humbled, impressed, & full of gratitude for everyone associated with their facility. Nearly 100% of their employees are in long-term recovery...

VERY good staff and eally try to meet your needs. Food pretty bad. You have to share 2 showers and 3 bathrooms with 20 other patients.

This facility and the staff that work there are nice but the management is completely unprofessional they do not care about you or your family they only care about the money it’s all about the money...

Most of the staff and employees are In Recovery. Programs Are good and the clients seem to bond really well with each other.

I thought treatment was really good for me. The staff is amazing! They really understand what we are going through.

healthier food would have been appreciated.. lots of grease not enough fiber

I would recommend other people to try Landmark, the staff and their dedication to help you is remarkable. They helped change my life

overall amazing, if i had not of came here im not sure if i wpuld have ever concidered doing the things i am doing to better my life and continue my sucess in recovery. landmark is absolutly remarkabl...

couldnt have chosen a better place for my first and only time in rehab. Made a world of difference in my recovery. im very grateful

Bend to the place twice no help

i have learned a whole lot about myself and my disease due to the incredible staff at Landmark Recovery. They are very knowledgeable and concerned about me and my life outside of here. Everyone is so ...

I think that the staff knocks this facility out of the park. The genuine care you receive from the techs and nursing staff makes the treatment process much easier. The staff gives structure, rules, an...

love the treatment process and the staff

Third time in treatment and by far the best facility I have been to.

Positive experience, negative discharge as clinical staff couldn't justify continued treatment, threatened AMA to attempt to keep me here, but no ill feelings here.

The staff at Landmark is wonderful. I am very pleased with the Tech Staff, the majority of the nurses, management style, therapists and the classes/groups made available to patients.

I was treated with care and the programs and courses in my facility have helped me to arrange an effective plan for recovery.

Great treatment program. Need more activities to help patients to learn things to do with free time.

Great staff great support

Everything was satisfactory, decent treatment, food, and facility.

I feel I learned many skills that I will be able to apply at home. The SMART grouup was very thought provoking

The staff was great and so was the treatment. The food wasn't so ood.

I learned something from all Landmark staff

The staff was very comforting and knowledgeable about my disease and the treatment of it.

I had a great experience at Landmark. All the staff was very supportive and were eager to help at anytime. I greatly appreciate their support.

Landmark saved my life. The majority of the staff in the facility are in recovery. This is what really makes this rehab special. I have never been to a program that offers as much one on one personal ...

love the treatment process and the staff

Third time in treatment and by far the best facility I have been to.

I personally feel that this facility is a top notch rehab facility .we are taught to know who we are ...i cant say enough good things about the staff here at landmark . just a overall wonderful experi...

I was treated with care and the programs and courses in my facility have helped me to arrange an effective plan for recovery.

Great treatment program. Need more activities to help patients to learn things to do with free time.

Great staff great support

I personally feel that this facility is a top notch rehab facility .we are taught to know who we are ...i cant say enough good things about the staff here at landmark . just a overall wonderful experi...

I did not like setting in the chairs all day 7 days a week. There should be down time on the weekends that we did not get. I felt burned out and thought it was hard to pay attention.

loved it

everything was good except for the food.

need more time with therpys

A comfortable, motivating environment

It helped me very much, all of the staff are extremely helpful and truely care about helping patients learn about their recovery.

this treatment center helped me find myself and identify all my problems, i greatly appreciate this facility .

great place

Amazing staff and treatment. Living conditions are not great for someone who dislikes being confined.

staff is really caring and understanding

Wonderful

it was alright

THIS TREATMENT FACILITY IS THE BEST PROGRAM I HAVE EVER ATTEND BEFORE AND THE NURSING STAFF AND THE CD TECHS ARE AMAZING AND THE THERAPIST HERE ARE ALSO AMAZING.

Treatment was good. staff was awesome, including the techs.

Great treatment team. Nutritionally questionable.

i feel as though i received great treatment while here. great support!

I was treated fantastically. The staff hold the program together

This is a new facility. I believe they have a good program but effort needs to be placed on consistency.

The staff go above and beyond to care for the clients at the facillity.

would recommend

A comfortable, motivating environment

NA

HAS THE ABILITY OF BEING FIRST RATE BUT DISORGANIZATION AND LACK OF NUTRITIONIST/MEAL CONSISTENCY NEGATES SEVERELY FROM WHAT WOULD OTHERWISE BE A VERY GOOD EXPERIENCE

very professional

I learned a great deal during my stay here at Landmark. The staff was great as well as the treatment.

The overall treatment is excellent. there are a few minor problems but overall its a great facility.

absolutely wonderful helpful compassionate and resourceful staff to whom i am truly grateful. the layout of the program with aa/na meetings big book studies smart recovery and therapy sessions gave it...

My time at Landmark was time well spent. I feel like I have been prepared with the tools needed to continue work on my recovery and I would highly recommend the facility to anyone I know in need of tr...

I was very fortunate to be able to come to this facility. I think that the staff are top notch and the facility is a very comfortable place to recover.

the staff was very caring, and gave great advic. Always there to listen when I needed to talk. The facility gave many tools other than AA to help me achieve sobriety.

Overall I received excellent care here, especially from the nursing staff. I had some issues with being assigned a therapist in a timely matter, but aside from that I had no other issues.

Loved the staff...there were kinks such as air conditioning problems, lack of healthy food options such as fruit and vegetables with meals. The overall treatment I received from staff was amazing. The...

n/a

Excellent recovery and CBT therapy.

therapist are great,techs are not too bad,lack of communication between staff is only complaint all though i did notice improvement during my time here, cooks are good but a better breakfast would be ...

The whole community at Landmark has been a blessing to me, patients, techs, administration. I've learned countless tools and gained plenty of resources to help me succeed in recovery.

over all treatment is good. growing pains are being addressed. i believe it will be an excellent place of care.

the treatment was awesome. i loved it here

excellent

Everything you need, they usually can truly help you with.

Great staff, although a bit of disorganiztion

great support from techs....and my therapist.

Need more therapist..they are great just overworked. Need faster prescriptions. Also need doc available for emergencies..

Great staff

best treatment center I've been to

Everyone who works here is amazing. Food quality is the weakest area. Access to therapy was an issue for some of my brothers and sisters in treatment but not for me. Special thanks and immense kudos t...

Everyone was very nice and did their best to help and answer questions.

Overall great

Landmark is an amazing facility. I have received the best care that I have ever had. My therapist helped me through some very dark issues that I have and discovered new ones that we also worked throug...

na

Food was awful and felt pressured into staying when I wanted to leave, concerns not heard/dismissed.

The food could be better and more of it should be made. And they should let the attendants have smoke breaks whenever they want. Also a pool would be nice.

it was good but the food was absolutely terrible.

Horrible find another place

great experience great staff

awesome experience. Landmark saved my life!

the treatment I received was great, but the food could have been better

overall good. Having more options for physical activities would have been nice. Therapist seem to be overworked so didn't get to see them as often as promised. More healthy meal options. More fruits a...

I feel like this place actually helped unlike other places I have been too

Food was unhealthy and not enough. Staff was great and very caring. The strucher was not the greatest

Excellent program. The staff and therapists are immaculate! The food is a work in progress, but it's been open less than a year.

been to other treatment center..landmark is above and beyond better

AMAZING staff, very good experience took care of me mentally and physically

Would not recommend. During my stay into a manager was fired for drug use and broke in the safe and stole money from patients including credit cards. Staff also turns over at a high rate therapists as...

learned tons of skills to take with me to stay sober

everything was WONDERFUL food could be better

Its A great place to come to recover.

The facilities are excellent and the staff is extremely helpful and caring.

I like the combination of CVT and Smart Recovery, along with the other treatment I received.

the landmark staff was very caring and understanding, great place

Ratio of patient to therapist is like no other facility we researched. 5 or 6 to 1. no real weaknesses I could see. Excellent facility, not because of the accommodations, but because of the quality of...

GREAT STAFF

The employees that are in recovery that can relate and therapist's Food, need more A.A involved things helped me find out the underling issue to my problems and help to cope with it

This facility has changed my entire mind set about recovery and its process. The knowledge absorbed through my treatment process was in plethora.

I worked as an assistant administrator for Landmark Recovery. I do believe that the internal staff truly care about the wellbeing if the staff. Most of the staff are in recovery and can Identify with ...

good material. the staff are on the same page as far as rules this place helped me want to stay clean

Cleanliness, unique curriculum, therapies and classes non-12-steps oriented Lack of structure/organization and inconsistency with staff, rules, and expectations Highly recommend especially to those wh...

The meeting were good. Food was amazing.

Therapists are excellent! Food, Phone rules Excellent facility overall!

I will just say this. I'm familiar with Betty Ford, BHOP and a couple other well known expensive treatment centers. In saying that there is something special going on at this small treatment center in...

I have been to a few and by far Landmark is the best one around here !! The staff is Great and most have been where we are now , and easy to talk too I really appreciate how they keep inviting us ba...

The curriculum, Therapists, CD Technicians, food, and overall care of our well being and recovery were strengths. Can't think of any weaknesses, great place. This is the best treatment facility I've e...

its clean and well staffed A downfall was the phone time. it was life changing

Weaknesses include the meals and rule changing

Landmark has been very beneficial to my recovery. It hosts a very capable staff that clearly wants to help recovering addicts from a place other then a simple paycheck. It is clean, the room and board...

All of it was amazing Weaknesses: Alternative food options Out of all the rehabs i have been in Louisville, which is almost all of them, i would give this place a 10 out of 10 compared to any other re...

Excellent therapist & staff I have been to many rehab's in past & never really learned any thing until Landmark. I love this program

Almost all of the staff are in recovery themselves, so they can relate to the clients in a more intimate way. Could benefit from more one on one counseling. Also making sure that all of the staff from...

Strengths include: evidence based practice, CBT instead of 12 step constantly which is free administration is inconsistent, facility changes affect patients Therapists are wonderful and the group ther...

Strong programming, hiring staff who are also in recovery are strengths. difficult access to therapists + only meeting them once a week. lack of substantial breakfast were downfalls

I have loved my time at Landmark Recovery of Louisville. The staff is phenomenal and their background in recovery really helps build a solid relationship with patients in better understanding the illn...

Landmark Recovery changed my life. I have 5 months today, and that is because Landmark gave the tools to use to keep sober. The facility is very clean and new. The staff is was always available at any...

comfort was a strength. communication was a weakness. clean, comfortable

Incredible therapy staff. Facilities are comfortable and clean. Nutrition could be improved with a more varied and well-rounded diet.

Life saving program. Highly recommend. New facility not well known. Once admitted my family member was treated exceptionally well. Their alumni program has been great. We know this is an ongoing battl...

Treatment could improve

Strengths include that it was clean, great employees, basketball Hiring Process was a weakness. New System Director Too many rule changes

Family Program Staff and administration were all great. Offers 12 Step as well as SMART Recovery i was given incredible motivation and hope

Facility was great

Schedule changed daily, nothing was consistent. Next to no one on one therapy with a counselor, though you are promised several sessions a week. The lack of organisation was concerning, saw peoples pr...

Very clean and organized. Landmark is a very new facility, so many rules and expectations are still under construction and often ambiguous and/or apt to change. The staff, along with the patients, are...

very well trained staff clean facility nice and courteous employees activities for patients to do no exercise facility access very educational and informative information provided

This facility was great

Couseling, mental health treatment, food, detox. Phone time could be more This is without a doubt a premiere rehab facility. The personalized care that Landmark offers is in my opinion one of the best...

Learned several tools for managing my alcoholism recovery.

learned the tools i needed.

The facilities are very comfortable. Alot of the staff are in recovery, so they relate very well to my personal experiences. I would recommend this program to anyone. It has been a life changing exper...

Very poor experience, never met with counselor s.

Treatment and accommodations were great.

Landmark and the staff are exceptional in their knowledge and professionalism.

good communication kept clean not enough food grateful for everything they've offered me

Strengths: Clean Well maintained Great staff Wonderful medical care Great 24 hour facility! No weaknesses noted The staff is very helpful and patient!

It was okay but meals could have been better.

Small facility was a strength. Inpatient and outpatient. Medical detox A weakness was that it was a new facility.

Strengths: the staff. Weaknesses: Still new, needs time to grow. Medically speaking this facility is on par with others around town, but the facility is much more then that.  The staff work as a team...

Strengths: offering evidence based treatment. Weaknesses: Very new.

Strengths: staff is very compassionate, enthusiastic, listens Weaknesses: very new. New and still learning and building the treatment protical

Strengths: clean. Weaknesses: just opened. I was treated well during my detox phase.