Susan Jackson has worked in the field of addiction for 25 years. She received her Bachelors of Science in Behavioral Science and her Masters of Science in Marriage and Family Therapy at the University of La Verne. She began her career working for the City of Chino as a gang interventionist and domestic violence counselor. While at Chino, she began working with substance abusing adolescents and their families. This experience, working with the addictive family system, led to her working at San Antonio Community Hospital on the Chemical Dependency Unit as the family counsel. Susan worked 8 years on the Chemical Dependency unit for Loma Linda University Behavioral Medicine Center and was promoted to Program Manager for the children and adolescent mental health and chemical dependency program for the last 5 years, a total of 13 years at Loma Linda. Recently Susan joined His House and New Creation as the Clinical Director. Working with the addicted family system is her passion. She is the proud mother of five wonderful children and five amazing grandchildren.
His House Residential Treatment
Paying for Treatment
- Insurance is Accepted
- Financing is Available
- Medicare is not Accepted
- Medicaid is not Accepted
At His & Her Houses we provide many levels of treatment from detox to sober living and ongoing continuing care. Our multi-disciplinary approach is instrumental in educating our clients and their loved ones about the effects of drugs and alcohol on the body, mind, and spirit. Using evidence based modalities, our qualified experienced staff works closely with the addict to develop an accurate and effective treatment plan based on individual needs and goals. For many, addiction and alcoholism are complex problems that not only involve compulsive use of substances, but also interlocks behaviors, feelings and how an individual interacts with loved ones. This results in a lifestyle that is self-defeating and unstable. The best treatment does not stop at freeing our client from chemical use, but it also examines the impact of emotional, behavioral and interpersonal consequences. Our program helps clients find and maintain a lifestyle that is free of dependency. We believe in treating addiction and alcoholism on a holistic level using a multidisciplinary approach. Our facility aims to address all aspects of the diseases of alcoholism and addiction. The diseases have many components such as the physical, mental, biological, emotional, and spiritual. Our goal and purpose is to find the excellence that is within us all and to celebrate it with every part of our heart and soul.
His House Residential Treatment Reviews and Ratings Details
The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.
Reviews at a Glance
I've stayed in the "His House" sober living for three months, but have never stayed in the rehab. Both facilities are owned by the same company, and the person that runs the sober living also works at...
Do not chose His House for rehabilitation, they do not care about you at all. All they care about is the money. I spent 30 days in a house built in 1920. Everything in the house was old (toilets, show...
I went to a sober Living that’s part of His House and what evil people they are. We never had one person come visit us to see how things were. They have zero recovery. They claim they claim Christia...
I normally dont go out of my way to leave reviews but I think that this one is important. So many people who are looking for treatment are overwhelmed with crazy information all over the internet. Whe...
It's tough to think of what I've been through, but landing here at His House's program helped me realize that my past is what helped me build strength to overcome my addiction. Thank you to every memb...
Worked for Me!!! God First! Everything Else... Works Itself Out! Thank U His House!!!
I'm feeling like myself again and loving life! Thanks to his house staff and all the friends I made on my journey. You will always be a huge part of my recovery!
Thank you to His House. Great place to get sober and stay sober. They instilled me with a spiritual tool box that I use every day.
Great counseling. I found the classes to be effective and I am still sober today.
Awesome program that have me the tools I needed to begin leading a healthy and sober life.
I was in treatment at His House in early 2017. It's not the most perfect or most luxurious program, but they provided me with nearly everything I needed to recover. The counselors were supportive and ...
Got me sober, which I couldn’t do myself.
It was great learned alot and worked hard to fix my issues
"It was life changing. To this day i can still lean on friends and counselors from the program."
His house Treament center is a very good rehab center I would recommend them to any one struggling with alcohol and drug addiction.
Certainly the contents and description of this website are far from the reality of the actual program which seems to mainly be supported by the Department of Corrections. There is NO medical detox pro...
The staff at His House were great and the number of people I was there with made a huge difference compared to my only other experience with treatment which was very crowded. Thanks for caring so much...
My experience with His House in July 2017 was nothing but great. It was exactly what my life needed to know life can get better with recovery. The support from staff and clients who were there when I ...
Don\'t go there it\'s a cruddy stay in a cruddy house of chores & rules you will have to follow that palace stunk resipie for failure nothing but read and follow rules no focus on your recovery ...I l...
First and foremost, I am sober 9 months later, this was ultimately the goal and so for that I am grateful. The facility is a 100+ year old house in Upland, CA. It is passable, but not luxuriou...
I\'ve been in and out of treatment programs for about five years. My life really started going down hill the last year before coming to treatment. I have a 4 month old child and I thought he would hel...
I came to this place in April of 2016, and let me tell you this place is amazing! The staff is awesome they work so well with each case. The brothers in the house are also great. and the food let me ...
My overall experience with His House was phenomenal and life changing. Before I found His House, I used to have a full-time job. I used to make a steady, comfortable income. I used to think I was ...
I came to His House on February 13, 2016. I had been in treatment 8 times before and had convinced myself I had all the answers. Once I hit rock bottom and was willing to put the work in, His House wa...
Can't believe this place is still in the treatment business. It has poorly trained staff and extremely high turnover. The detox is right next to a liquor store, zero organization. Send your loved one...
The experience was a good one, although the program expanded in a major way as I was leaving, ultimately it was a program that got me sober and gave me a new lease on life. I like the community that g...
I am posting this not to slander but honestly hope someone will read this and think twice. there are much better facilities out there.. From the start I have had problems with this place. I have battl...
This program saved my life...After four separate stints in rehab throughout the country I lost all faith in any program that could help someone as hopeless and desperate as me. This treatment center h...
Im still clean. Im a walking miracle. I came into this place a hopeless junkie. I left with the necessary tools to overcome cravings and triggers. My experience was life changing. Without His Hous...
They were informative. Ready, willing to work with your insurance. Staff was efficient, helpful. Strengths: Works with health insurance. Men's treatment facility. Has in or out patient programs. Weakn...
I went to the Merrito house it was the worst place I could have ever went. ...The house manager was a joke he would never give you a straight answer.They treated us like we were children .The only goo...
I cant thank this His House enough for all the support and the drive they\'ve given me in treatment!
I believe this program has amazing potential. Strengths were the support and encouragement, utilizing insurance benefits and their 12-step model. Weaknesses were the individualized treatment and physi...
His house Merito House was a great treatment is a great place to get sober. The staff is great . One staff member in particular gave me more then I thought I could handle. I loved it tho because he w...
the call center was either uninformed or manipulative about several features.
it was good religion was forced a little but it was not necessary to complete treatment so that was good.
It was the best thing I could have done. Everything was wonderful. However, there needs to be more one on one counseling.
I attended His House in 2013, aside from a few staff members who were great, a majority were horrible. The facility was filthy, unorganized, and the detox meds were handed out by un qualified staff. ...
- Dual Diagnosis Treatment Methods
These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.
- Solution Focused Therapies
Focusing on our goals, and choosing a path where everything moves us closer to them, are the principles behind Solution Focused Brief Therapy (SFBT). There are times when going back and reminiscing can do more harm than good. Rather than doing good, recalling the cause of the problem can often cause more anxiety and stress because it perpetuates and even aggravates the problem. Solution focused brief therapy has been used as a method for solving psychological disorders since the 1980s, and it has been proven to help people improve their lives and social interactions.
Susan Jackson, MFT - Clinical Director
Glenn Swanson, MBA, CDAC-II - Founder and CEO
Glenn’s personal journey includes a long hard-fought battle with addiction that cost him his job, his home, and his family. With no place left to go, he landed on the doorstep of a long-term treatment program that saved his life. Almost immediately, doors began to open giving Glenn an opportunity to help fellow addicts. His dedication to helping other people reclaim their lives is driven by a strong connection with God and his belief that no person or situation is hopeless. Glenn believes in the power of God’s Love and has worked as a channel to provide safe and effective treatment, since 1994, for addicts and alcoholics who want to stop the cycle of self-destruction – he and his staff love the clients until they can love themselves. His education in Alcohol and Drug Counseling, his theological studies and his Master’s degree in Business Administration compliment his experience, strength and hope as he continues to follow God’s divine plan.
This Center is Known For...
- Homelike Environments
- Fitness and Yoga
- Mind, Body and Spirit
- Yes Detox Services
- Yes Behavioral Disorder Treatment
- Yes Dual-Diagnosis Treatment
- Yes Outpatient Services
- No Sober Living Home
- No Day School
- Yes Private Rooms
- No Pet Friendly
- No Exceptionally LGBT Friendly
- No Men Only
- No Women Only
Licensing & Memberships
- Joint Commission
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