Hazelden Betty Ford Foundation

3.5 (36 reviews) ADD YOUR REVIEW
1901 Esther Street
Newberg, OR 97132
8444677417 Visit Website
Paying for Treatment
  • Insurance is Accepted
  • Financing is Available
  • Medicare is not Accepted
  • Medicaid is not Accepted
Treatment Insights

Hazelden helps restore hope, healing, and health to people affected by addiction to alcohol and other drugs. All who seek recovery will find it, and the stigma of addiction will be overcome. Treat the whole person as well as the illness. Treat every person with dignity and respect. Continue a commitment to the Twelve Step fellowship. Be of service. Remain open to innovation.

Hazelden Betty Ford Foundation Reviews and Ratings Details

The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.

Reviews at a Glance

Are you an alumni, staff member, or loved one of someone who went to this facility?

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The only issues I had with Hazelden, was that they did not thoroughly check my bag when I arrived. I had to go to them and let them know that they had forgotten to open some pockets, so I could have e...


This treatment facility is excellent and the staff is well-qualified and caring. Unfortunately, I left before completing the residential portion of the program due to some PTSD issues resulting in an ...


Hazelden is terrible for the cost. My biggest complaint is zero follow up. I'm not sure how they state their numbers- I've been there 3 times and have yet to have someone ask about me. They are awful,...


An excellent program, really beyond excellent. Saved my sons future. May not be easy ut the outcome is what we prayed foe and beyond.


If I could give this a 0 I would. My sisters loved one was admitted. In such poor physical condition they insisted he go to the hospital. He was taken to the hospital by my sister. The doctor at the h...


Worst place I ever went to,, my third,,unfortunately, The second place I went to was Baker house in Baker City Oregon, They offered,,treatment for 100.00 a day,,,,1 thousand a Month...During the week ...


I was forced into that place. It may have changed. From what I have learned, it did everything, everything wrong. I left, not feeling good, but feeling hugely resentful ...And – two options ...


Accommodating was a strength but price was a weakness. My friend went in here hurting and came out a new woman, thank you.


Now that they take insurance its a much better value. My sister went there and had a great experience. the staff is very qualified and experienced and its a lovely calm campus not far from Portland. ...


They give you hope...a jump start but need a convincing method to have participants stay longer. I have little more to share as its been a long time. I feel very few rehash are effective as a tool to...


As a drug rehab facility Hazelden-Springbrook works for some but definitely not for others. My son and two acquaintances all relapsed shortly after very pricey extended care. As a dual diagnosis facil...


Excellent material given about addiction and it's effects, causes and treatment. Great aftercare program. Best mental health treatment I've ever received anywhere. Beautiful grounds and scenery with m...


The personal experience of the staff was excellent. They didn't help enough with the insurance. Offers a family component to aid the entire family.


The family program was very well facilitated.


The people that work over there are very friendly. They need more space and I think they need more of a budget.


Despite the high cost, it was worth every penny. They were exceptionally flexible with treatment and the beautiful facilities helped with an atmosphere of healing. Most importantly, the recovery is ...


Top notch facility. It was a nice setting with a professional staff. However, there was a rigid corporate structure.


Do not go to this over priced dump. This is an AA center and you cannot challenge anything that an 80 year old big book tells you! If you don't find god you are completely out of luck, unless you real...


Offer a family week. My friend relapsed immediately after leaving.


Lovely setting.


Hazelden set realistic expectations for recovery. Not a quick-fix push. Long-term solutions. Long-term goals.


Not making it specific to the needs of the client. They failed to treat the client.


I wish all treatment could offer the higher end amenities. But it's about money and insurance. If you can finance it, it's great


Good family and friends program but was expensive.


At the time my spouse attend Hazeldon, it was a great facility. My spouse now works at another facility and often compares it to Hazeldon. No coffee, sugar, outside reading, no TV are all policies b...


Just go. 12 step based- relapse prevention and aftercare support.


Best in the world treatment- Hazelden sets the benchmark for all others.They saved my life. Outstanding program and staff- comprehensive approach- Wholistic


They focused on money and used confrontational tactics in treatment. ... I felt violated and didn't trust them. The staff was confrontational. They focused on money and tried to guilt me all the time ...


Great food, buffet style. I gained a massive amount of weight while there. This is a very expensive facility. I did not stay sober after completion but now I have almost 10 years of sobriety.


Offer a family week. My friend relapsed immediately as soon as he left.


I don't think being forced into rehab works for every person, it did not for my friend but it may for others. Expensive. My best friend did not feel comfortable


Hazelden merged with Betty Ford in 2014 and I am lucky enough to now work with them. They span all ages and all addiction as an illness They are all across the U.S. and have both residential and day...


Overall I feel the program was excellent. I have been in recovery and sober ever since I entered the program over ten years ago. I thought the quality of the staff was very good, the structure of th...


Highly Regarded, now kinder and gentler


Program didn\'t help me...states it is a duel diagnosis, but I have PTSD and I am an alcoholic. They said they treated PTSD but they didn\'t treat me and they had no idea how to deal with it. If you h...


Facilities and quality of staff do not live up to the $1,000 per day price tag.

Areas of Focus
Individual Therapy

This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to the development of an addiction.

Animal Therapy

Animal therapy (also called animal-assisted therapy and pet therapy) supports recovery and emotional wellbeing by helping people develop relationships with animals. Animal therapy can be a one-time or ongoing experience.

Key Staff Members
  • Photo of Dr. Jeffery Young, M.D.
    Dr. Jeffery Young, M.D. - Medical Director

    Jeff Young, MD, is the medical director at the Springbrook campus in Newberg. Dr. Young received his medical degree from Oregon Health Sciences University and is Board Certified in General Psychiatry and certified by the American Board of Addiction Medicine. His clinical work throughout his career has included working with patients and healthcare professionals who have psychiatric and substance use issues. Previously, he was the medical director for the Providence Health and Services, Behavioral Health Program, Oregon Region.

  • Photo of Heidi Wallace, MA, LPC, NCC, MAC
    Heidi Wallace, MA, LPC, NCC, MAC - Director of Clinical Services

    Heidi Wallace, MA, LPC, NCC, MAC, is a master addictions counselor who specializes in the treatment of individuals with chronic and severe addiction as well as other mental health disorders. She currently works on Hazelden's Springbrook campus as the clinical director, where she has been for seven years. She earned her bachelor's degree at the University of Montana and her master's degree in counseling psychology, with an emphasis on addictions, at Lewis and Clark College. She has worked in both residential and outpatient treatment settings as well as private practice over the past 17 years. She is co-author of an addiction textbook in which she wrote about the fundamentals of Motivational Interviewing.