Desert Hope

Ratings & Reviews
Recovery.org Reviews
  • Overall: 4.6
  • Accommodations: 4.7
  • Meals: 4.6
  • Effectiveness: 4.6
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Contact Information
2465 East Twain Ave
Las Vegas, NV 89121
8882434976
  • $ Paying for Treatment
    • Insurance is Accepted
    • Financing is Available
    • Medicare is not Accepted
    • Medicaid is not Accepted

Treatment Insights

Desert Hope believes that alcohol and drug abuse is a symptom of a deeper underlying issue. In order to stop the endless cycle of chemical dependency and build a new life, addicts must learn to address these core issues and confront unresolved traumas. Desert Hope offers its clients the hope and support to do just that, maximizing the probability of long-term recovery by providing individualized treatment plans and clinical options for the restoration of mind, body, and spirit.

Desert Hope Reviews and Ratings Details

The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.

Reviews at a Glance

Are you an alumni, staff member, or loved one of someone who went to this facility?

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Tim

The mission statement of this place should be "We'll do our best to collect all the insurance money we can for your addiction, and if we help you in the process, BONUS!"

Douglas

Desert Hope was what I have been searching for after several attempts at different facilities. The staff was very patient and helpful and the Therapist was able to diagnose several underlying issues t...

Bc

Worst experience ever! Far from luxury and terrible meals. Every day all the court ordered addicts walk around like zombies. Never allowed to even watch television. When I ended up at the hospital aft...

Christi

I received excellent care at this facility and would highly recommend it. They saved my life and gave me one beyond my wildest dreams.

B

One employee that works in the apartments for the IOP is rude and disrespectful. I have said hi to her everyday and she just looks at me. She is like this to everyone even her coworkers. During one of...

J. R.

I think that the food is great! Process groups are awesome and it's overall a very comfortable stay. I think that the one on ones could use a little work. I recommend Desert Hope!! If you stay and fin...

C. H.

I think the strengths are the cleanliness and the food. The safety aspect is great. The curriculum is great too!! The staff is phenomenal. Too much music therapy. Overall my experience has been absolu...

Anthony

I think that some of the strengths are the staff, a majority of the classes and Miss Jacklyn in Crisis Prevention office is awesome. communication could use some work. If I were to relapse and need to...

K. A

I think that the strong points are: having a schedule to follow, getting up at the same time everyday and following the schedule. The groups are very beneficial. My therapist could have been around mo...

C. E.

The food is excellent. Rooms are very nice and spacious. Free time is good. Outside AA Meetings are an option. Was there in late 2014. Have been sober everyday since I left. Great staff, Nice rooms, A...

K. S.

The amenities are nice the facility is very well kept. The staff is nice, this facility offers great leisure activities for the clients and the rooms are like hotel rooms with housekeeping services. M...

NM

AWESOME!! Really helped my loved one!!

Randy

I think the the strong points are the nurses, the doctors and the staff. I feel that the staff here are very helpful and welcoming to the clients and really care about us.

Lauren

The Crisis Team is awesome definately a strength here at Desert Hope!! BHT Faith is very helpful too. I was treated very well here at Desert Hope. Amazing facility and staff with compassion for everyt...

MB

I think that the strengths at Desert Hope are the therapists and all the staff. I think that the staff is super helpful. Classes could have a little more leisure activities on weekends. This facility ...

Stephanie

I think the strengths are definitely the house keeping staff, the food, the BHTs and the nurses they are all wonderful. Overall I am alive and sober so I have to say this has been a great experience. ...

Bridget

Therapists and psychiatrists are fantastic. Peer support is wonderful and so are all the nurses they really care.

LF

I think a strength is the staff! There is always someone available for you when you need someone. The staff at Desert Hope has helped me with battling my inner demons. I am going to phase 2 today and ...

AF

I think that the strengths are therapy. My therapist was great and most of the nursing staff are very helpful. I felt that the detox process was very successful and comforting.

Kevin

The BHTs and nurses the therapist are awesome!! They are the strong point that hold Desert Hope together. Overall I had a good experience, I've learned a lot from the people here and learned about mys...

Brittany

The strengths are the therapists and the groups. I think this is a great place to come get help. When I got here I felt broken now that I'm leaving I feel 100% better, I know I still need to work on m...

Tyler

The staff are definitely the strong point of Desert Hope. Overall I had a very good experience, if I had to come back to treatment I would come back here.

Kayla

The staff is very pleasant, the groups are helpful. I 've been to a bunch of different rehabs and I think that this is the nicest, its easy to work with the therapists and other staff.

Robert

I think that the strengths of this facility are the food, the staff and camaraderie around here is great!! I feel that Desert Hope has saved my life! I was on prescription soboxone for 2 years and I'm...

Barry

The fact that there are people in recovery who teach groups and assist us here at Desert Hope and help prepare us for what to expect when we get out into the real world. Too much chicken. Always stay ...

Christine

I think some of the strengths are that the staff is very empathetic and very knowledgeable about addiction and the nightly meetings are amazing. I think that the structure with some of the facilitator...

Gabe

The facility is very strong with staying consistent with the rules and regulations I feel the facility does not have any weak spots from what I could see while in attendance. The Desert Hope staff was...

Lisa

I feel that the strengths are structure, efficiency, medical staff. I think that the therapists could spend a little more one on one time with clients. If you are looking for a place that understands ...

Betty

The Groups you can open up and feel comfortable, my therapist Mo was very helpful. I think you need to just attend your classes and pay attention. Desert Hope is a great place you just need to be will...

Jodi

Staff involvement, groups that offered, nurses are amazing and housekeeping is awesome. Communication From the admission process to the BHT and nursing staff, it is excellent care. Follow the program ...

Christophe

BHTs are fantastic and always helpful. Go to your groups they are awesome

Christie

The staff are super supportive and take the time out to help you understand things you never thought about. And the staff believe in you and make sure you know that. The groups are really informative ...

Norman

Everything gets done in a timely matter. All the staff is on the same page as far as consistency. The staff are all around helpful all the way down to the housekeepers. Again the staff is very helpful...

Albert

Nursing staff was great

Marcus

Well staffed clean, comfortable, well maintained Some of the classes were mona-toned Read surveys before you look into any kind of inpatient facility it is good to get an idea before you come any wher...

Doug

I gotta say y'all are awesome!! When I 1st got to Desert Hope I hated everyone that worked there smh but after I realized that everyone genuinely cared for us & struggled the same way & still do strug...

JW

When I asked for help the facility responded well. Recovery based.

Jessica

When I came in I was a broken woman, but now after working with my therapist I feel completely different I feel uplifted.The structure is great. Weaknesses: maybe getting a misuse and acupuncture I ha...

Garry

The classes are great and very beneficial, the the response time and assistance that I received to come to Desert Hope. I am very happy with the treatment I received here at Desert Hope. It is the bes...

Leland

Food is bomb. Housekeeping is wonderful, the tools they give you to use on the outside world, positive energy and the facilitators. More calcium fortified food and real sugar I recieved a very warm we...

Laurel

I think the whole program is great. The staff is awesome very supportive, my Therapist was spectacular. I highly recommend Desert Hope, no pun intended. I have had such an awesome experience here and ...

Kelsey

Friendly and upbeat staff and the fact that they try to get to know each individual client that comes in and out of these doors. Security check on the high risk clients. Such as those who leave and co...

Jennifer

I think that the staff that work here who are in recovery offer great advise and personal experience to the clients. Also the 12 step speaker meeting are really helpful. Do not use vending machine dur...

Eric

The crisis team helped me make better choices when I thought I wanted to leave. Comfortable detox and they make it fun to learn about recovery.

Jamie

The groups were definitely a plus and the staff is friendly. Wait time for case managers I didn't think I needed treatment but then after listening to other peoples stories, especially the BHTs it mad...

Tristan

Super Clean - Great food - Therapist was terrific, as was my case manager. none Bring an Mp3 player

DA

The management and BHTs are awesome. The classes are great for assisting in dealing with coping skills. I don't know, everything has been great. The classes are phenomenal, the detox is comfortable an...

Warren

Good food, kindness staff that actually care, the volleyball court is great, nursing staff is excellent, BHT Staff is amazing. Nothing at this time Since I've gotten here I have found my Higher power,...

JA

Structure, Staff, timeliness. Weekend activities Overall my experience has been life saving and life changing. I have been able to save my family and work on myself to get what I need to stay sober. I...

Judith

The nurses attitude is great and they go out of their way to help those who are distressed. I know that the Crisis team helps out the community a lot. The BHTs are all understanding and compassionate....

Charlie

Super Clean - Friendly staff none You can get sober in Las Vegas, Nevada

Joseph

Clean and organized and the staff is friendly. Discharge procedure I would recommend Desert Hope to anyone, I live in Las Vegas and never thought I could come to rehab here and get sober.

Christian

Groups - staff are super caring - food is great not enough phone time Great place to Rehab - great at detox meds

Marcus

Crisis prevention definitely got on the right track, the staff in general. The BHTs are great and helpful, the kitchen crew is awesome. nothing, I've had a great experience. I started out rough and un...

Sean

Activities certain groups Jon T. and my therapist Aishia have great groups. Cleanliness. Change up the schedules a little on the weekends. It is comfortable, it is very helpful and fun. But most of al...

Travis

The food is awesome, friendly staff, I was able to learn from the groups. I don't really know I had a great time, the staff are very professional.

Corey

Nursing - Therapeutic family - great advice given and outdoor activities Sundays would be a good day off. Groups are fantastic.

Ashley

The BHTs a very helpful, Desert Hope has a welcoming feel, I felt very safe. The couples aspect could be more hands on. I think it is well structured and the groups are extremely informative. This is ...

Tyler

The daily structure is a strong point. The classes are informative. I didn't have any problems I have had an interesting, I had a good experience because I came here to get sober. I have been able to ...

Heather

I was a client in this facility recently, and I've got to say I couldn't have been more pleased with my time spent there. The staff was wonderful in helping me with my detox and just flat out making s...

Wanda

Nursing dept. Housekeepers are not only do well at their job but they are also kind and courteous. I like that they have meetings and groups all day long, it is not like military style either. Everyth...

Conor

It is luxurious my love starts in the cafeteria and trickles down, all staff is very hospitable. This facility focuses on recovery and that is amazing. You would improve the spirituality by providing...

Zachary

The staff is more than accommodating. The nurses and BHTs are very well trained, they are able to handle any problems that come up and handle it quickly. All of the staff seem genuinely invested in ea...

Tyler

There is a lot of stuff to do with your free time, we were able to set up our own recovery meeting with the clients after the evening meeting. The food is good, nice and healthy. The access is good fo...

Rachael

The BHT Staff is incredible especially because most of them are in recovery themselves. One of the BHT's has a very in depth knowledge of recovery and can connect any issue or problem back to fixing t...

Shawna

Nursing and all staff members were great Great Staff and really enjoyed the groups.

Kayla

Everyone is very nice, the nurses are real cool. I learned a lot of things I didn't learn before, the groups are not repetitive. I have been to rehab before but this time I feel that it is a differen...

Danielle

There are groups that are very well ran by many facilitators Overall I had a positive experience here at Desert Hope, I had a very pleasant detox.

Christy

The staff is very knowledgeable about the steps that need to be taken for recovery. Some of the staff are also very knowledgeable in the programs of AA and NA and are able to properly guide the client...

Daniel

The staff is amazing, they are very helpful and supportive. Maybe having a soda machine would be good. Desert Hope has very welcoming vibe as soon as you walk through the door. The staff and fellow ...

TB

The receptionist at the front lobby are very polite. The groups are great I enjoy the classes a lot. The facility is very clean and maintained. Desert hope has amazing nurses. I am very thankful that ...

Kathryn

The BHT Supervisor helped me to understand that the staff really does care, she took the time on several occasions to sit down and talk with me about my problems and how to find a healthy solution. Th...

Jason

Well organized facility, the staff treats everyone with respect and encouragement regardless of their past.In order to be able to succeed you need to have an open mind, if you come in hating everythin...

LS

Excellent staff, Great facilitators of groups..One BHT is also great with the clients. Maybe adding a Baseball diamond would be good. My experience has been very enlightening, at times I didn't like...

Glen

The classes are designed to give you what you need for recovery. There is strong recovery message delivered, I have learned a lot about myself through my whole process. I haven't seen any weaknesses....

Nicholas

The Desert Hope facility has great groups and facilitators that have helped me through the process. The Crisis Prevention Team goes above and beyond to help clients who are struggling with family prob...

Anonymous

This facility was great.

Samantha

Nursing and Behavioral Health Technicians are fantastic. No soda was a weakness. Helped me a lot and I am very familiar with this facility and I am 30 days clean and sober now.

Brian

Communication between clients and staff. The staff are very caring and considerate of each individual clients needs. Honestly I've not seen any weaknesses, beside my own, which I was able to work on ...

Nova

The staff is definitely a strength they always offer words of wisdom,most of the staff go above and beyond for the clients. Anything that I needed the facility as whole assisted with no problem. I've ...

Marc

Physical activities are some of the things provided at Desert Hope. The staff are great and excellent. The thing I would like to express is that this is a GREAT program but it also has a lot to do wit...

Crystal

The BHTs are really caring especially BHT Faith. The staff have taken very good care of me since the first day I came to Desert Hope, they are always checking on the clients to see if they need anythi...

Chris

Therapist is very good. Not enough clocks in the building. Communicaton is fantastic there, and medication dispensation if accurately diagnosed

Benny

I like how all of the BHT dept. knows everyone by name, that makes everyone feel comfortable. Everything is very well structured, I am a punctual person and all the gropus and appointments start on ti...

Dylan

Food is fantastic. Nurses are great, as are the therapists. No soda pop was a weakness. You can actually get clean and sober in Las Vegas. What a great facility. Im so happy with this place.

Michael

The staff are excellent, my therapist was able to help me uncover things I never knew i needed help with. The BHT are always there to help and motivate clients into group and where they need to go. O...

Leslie

BHTs and my therapist are were very helpful during my stay and the nursing staff is well trained and equiped to deal with my detox. During my at Desert Hope I have learned more about my co-occurring d...

Christophe

Everyone is caring the staff are real nice and helpful. Very clean facility. Phone time for clients can be a bit aggravating. They make you feel welcome from the get-go, as soon as they pick you fro...

Michelle

The nursing staff is very helpful. I feel that the BHT department goes above and beyond in their duties. If you have problems there are so many staff to speak with and help you through. The plus is th...

Derek

Very structured facility even though it is a coed facility the staff does a great job with the keeping up with the male/female separation. They staff here at Desert Hope are great especially the BHTs ...

Jacob

There are really good facilitators running the groups, the staff is considerate of the clients needs. Desert Hope has helped prepare me with the tools I need to stay clean. This program worked for me ...

Molly

I really like that a majority of the staff are in recovery. The staff is very considerate of the clients well being. I was brought in by my Ex boyfriend and during his stay he did not comply with the ...

Madison

Desert hope has an Outstanding BHT Dept. they take the time to help clients with needs through out their treatment. One BHT that stands out in particular is Ryan. He really cares about the clients and...

DE

Personal care plan, very consistent, the level of care that was provided to help me with my recovery process was phenomenal. I believe that in this short period of time Desert Hope has done me wonders...

Melissa

Staff are knowledgeable and considerate to the clients needs. The groups are very helpful in learning to stay sober, coping mechanisms and building healthy boundaries and learning to love ourselves. T...

Danielle

The staff is never patronizing or condescending when dealing with clients, I have been to facilities that are and the experience was horrible. Here at Desert Hope the staff is very considerate of the ...

Steven

The staff is unbelievably helpful. The food is great, my detox was addressed very well. The facility is exceptionally well maintained. I have learned that if I keep on using the result is always the s...

AR

Staff including the BHT and Therapist, I've had a really good experience with my psychiatrist. The facility is very clean with the housekeeping services. No matter what the main course is you can alwa...

Richard

Everything is really good, nursing, BHT staff, and therapist. Participation is all you need because Desert Hope provides the rest.

Susan

The BHT and intake are outstanding and considerate of each clients needs and listen very well. The staff all around take care of each of the clients needs. Very caring staff, when a client has health ...

JD

Counseling, Communication, Staffing, Nursing, and the food is terrific No soda pop though. If you wanna get clean this is the place to do it.

John

Positive attitude from the staff and they are very open-minded with suggestions such as my recovery and how to stay clean. Intense and great learning experience most of all helped me start a successfu...

Micaela

well structured, capability to address trauma, staff availability for interventions. The facility is very clean. Thanks to the staff for keeping me from making a bad decision to leave treatment. Phone...

Terry

Instructor are very knowledgeable and apply their personal experience in order to gain the confidence of the clients. As a whole the facility has a good foundation to learn from. I think the food cou...

Brooke

Desert Hope gave me my life back!!! The staff is incredible, the facilities are wonderful, and the program is amazing. If you are ready to put the effort into getting clean, this is the place to go!

Jared

Great place to start a new way of life

Tonya

The facility is beautiful, the schedule and treatment program are both effective and accimmodating. The staff is completely supportive. And the food is delicious! They had a profound impact on my reco...

Robert

30 days of insincerity

W W

I am so grateful for Desert Hope. I didn\'t think I could feel this much better in such a short period of time. Thank you Desert Hope!

RR

Desert Hope saved my life! I am so grateful for this place.

Justin

Great staff, they are considerate and knowledgeable. There are doctors on site and the r.n.s are on site 24/7. Great groups and classes. Detox meds. are available with Dr. Recommendation to make deto...

Greg

Staff dedication, staff knowledge, organization, compassion and daily program. None to mention! This is a very strong facility with a very strong, dedicated management team. I have worked at this faci...

James

Managers at the facility AMA and crissis team are very good at keeping clients the movement piece for clients going from main to IOP is organized. program schedule is effective daily operati...

Manuel

Strong program, staff willing to help. emotional help and treatment help. Daily program to help clients with treatment. Great therapist and case management. Needs more extra curricular activities, suc...

Jacklyn

As an employee I feel that Desert Hope has a great emphasis on the 12 step aspect of recovery. As an employee I also feel that the administration team goes above and beyond to keep clients engaged...

Diann

Organization/Operations Knowledge of staff is excellent. Programming for clients is effective. Transportation dept overall is exceptional. I have 0 weaknesses to list for Desert Hope I have worked fo...

MU

If a client wants to get better, they get better. If a client does not want to program, there is. I way to make them. If a client wants to get better, this is the place. If they are not interested i...

DH

Great communication. Prompt and friendly. Informative groups. Well structured facility. Food is fantastic. Any weaknesses they might have are alleviated by their great communication. I am clean 30...

Chris

great communication - fantastic therapist - really good food - grounds are beautiful no soda was a downfall. Desert Hope Treatment Center is living proof that you can come to Las Vegas to get clean an...

Cindy

Caring compassionate staff who do what it takes to support client recovery. highly trained and professional therapy staff. Excellent continuum of care - DH Out Patient Program Best kept secret...D...

Scott

Great staff and therapists The people that didn't want the treatment brought a lot of us others down in our process of recovery Desert hope was very warming and out going when I arrived and the bhts...

Curtis

The employees really care about the clients. They take pride in seeing a patient succeed. The food is fantastic, the grounds are well maintained and beautiful, the housekeepers maintain cleanliness,...

JF

Strengths: Staff Schedule, curriculum, focus on excellence Weaknesses: Need for local LV residents to know about the OP program. Wide range of groups, clients receive a ton of attention, and great...

Robin

Strengths: Caring, competent staff. Evidenced based program. Beautiful environment. Music Therapy, Yoga, Creative Art/Writing, Bio-Feedback lounge, EMDR, and more! Local marketing for community-bas...

Hailey

The Bhts and the therapists are amazing. There's not very many weaknesses I experienced. This rehab saved my life not only once but twice. I love this facility and the people that work there. Two st...

Marissa

Dual diagnosis was great. Repeated classes were a downfall Going to Desert Hope has changed my outlook on life and has made me an overall better person.

Brooke

Clean, amazing staff, incredible classes, decent food, all around I'd give it a 5 star rating Too much free time for clients on the weekends. IOP needs to offer more outings. Yes we are there for reco...

FZ

The BHT's are by far the strengths of the facility The Manager ...I feel like my hole process group was spent talking about him because he will contact people from home that he wasn't allowed to whic...

Erin

Clean and most of the staff was friendly and approachable. The nurses were fabulous. A downfall was that the groups are repetitive and the therapists were not very helpful, i felt like my issues were...

Dennis

Co-Occurring disorder treatment is excellent I loved it

Kyle

A strength included their Cleanliness But it was unorganized I thought it was fair. And good for a rehab facility

Amy

Nursing staff , BHT's and mental health professionals were extremely well trained and very courteous. Attention to detail when cleaning was superb, but furniture needs to be cleaned or replaced. Nursi...

Kristen

staff is very friendly and care about patients I feel that the entire staff cares about patients and recovery

Benjamin

Strengths:House keeping, qualified staff, Staff is always available to assits Weaknesses: Off property activities I would defiantly recommend Desert Hope to my family or friends.

Anthony

Staff and the topics facilitated in groups, ability to handle problematic clients, professional way of handling problems that arise. Maybe implement more outside activities. I feel that Desert Hope ...

Arthur

Great staff Weaknesses: Not enough of them They saved my life

LP

The BHT take their jobs seriously and have structure when dealing with clients. Compared to River Oaks I find that the BHTs here at Desert Hope are more organized and independent. More training for t...

D K

This program helped me a lot. Thank You.

KW

The program was great overall. Very sick of sandwiches tho

JD

I want to take the opportunity to voice my opinion as it relates to Desert Hope. Hand down, this facility has the best STAFF, PROGRAM and STRUCTURED Environment for you Mental Health and Substance Abu...

DS

Overall, it was a great program. I felt ditched by my therapist when I needed him most, but that is the only complaint I have.

Lucas

This place saved my life I attended Desert Hope from the winter through February 1st with out their hello would have definitely died the staff is amazing there

MB

Staff has a strong work ethic and assisted me with everything I needed.

JK

I\'m so glad I came here. The staff here is wonderful, My case manager was one of the most intelligent women I\'ve ever had the pleasure to talk to, the rest of the staff is fantastic, my therapist...

Linda

Desert Hope provided a beautiful, positive experience for me. The first 3 weeks went well; until such time they drove me 30-40 minutes to a shady area of town. I was scared to death. I had no idea wha...

DB

good program

JW

This place changed my life. Thank you.

Breesea sc

desert hope is a great facility. they detox u to the best of there ability. so you are not in pain.

B.S.

I have worked for AAC for 3 plus years and I have worked in various departments. Desert Hope has offered various different opportunities in my time. This facility offers wide flexibility for employees...

Christie

Since becoming a member of the AAC staff, this is more than just a job. AAC has become part of my family. It is AMAZING to be apart of the miracles that happen on a daily basis in our facilities. To s...

Bridget

I love working for Desert Hope. I\'m a case manager and my job is challenging yet, very fulfilling.

T D

I work in Utilization Review at Desert Hope; we make it possible for clients to use their insurance to receive treatment. We are just as effective as we are ethical. I have helped hundreds and hundred...

Nicole

I\'m a case manager at DH. I really enjoy my job and assisting my client\'s with all of their needs to allow them to concentrate on their treatment.

JC

Desert Hope is a good place

Aishia

Therapist are skilled and dedicated to ensuring each patient leaves treatment with a new found lease on life and the tools to make necessary daily changes to achieve long-term sobriety.

JCR

I am pleased to say that I am an employee at Desert Hope. I have been here since March of 2013, since that time I have been able to assist hundreds of clients along the way. Being a part of the AAC Te...

Stephanie

Having worked in several Chemical Dependency treatment centers, I consider Desert Hope the best by far. I am blessed to have the opportunity to work with the most dedicated, caring, and amazing team. ...

Kandy

Desert Hope has an amazing team of employees whom really embrace the family atmosphere and treat each other and clients with such a high standard of professionalism as a priority. The facility is like...

L.H.

I have been a case manager with Desert Hope for 3 years and I can honestly say that the amount of experience I have gained here is amazing. My co-workers are brilliant and I am in a better position p...

Hocine

It is a pleasure to work at DH to make a difference in people\'s life.

Debbie

I am a trauma therapist and I am the only certified EMDR therapist and I have seen a lot of success with my client\'s reducing major anxiety and reprocessing their trauma. It has been a wonderful exp...

E.O. (Ther

Desert Hope provides a comprehensive facility to address the various needs of clients who are seeking recovery. The staff is dedicated to assisting clients along their journey in any way they can.

Morine

I\'m thrilled to be a part of the clinical, therapeutic team at Desert Hope. I am energized by the positive changes our clients undergo throughout their treatment in our facility.

Carolyn

After 2.5 years as a therapist at Desert Hope, I can say this: I am please to be part of an organization that cares about people. I have grown as a drug and alcohol therapist as my skills have improv...

Diana

I work at Desert Hope. I have worked here for 2 1/2 years and have had a awesome work experience. My peers are supportive and caring. The work environment is amicable. I have learned much and have gro...

Gina

I have been a therapist at Desert Hope for four years and have had the profound experience of being a part of Desert Hope\'s early beginnings. At Desert Hope we have grown together to provide the best...

DVW

I am a former employee who is given the opportunity to have much success I was promoted accordingly and I was praised and every step My immediate supervisor was the CEO and the vice president o...

KY

This is a good place. I would recommend it to anybody.

Dr. Jim

I have watched Desert Hope grow and mature as a treatment facility since before the doors opened. Caring for clients and vividly promoting recovery have been the foundations of our development. We are...

Jack

You get out what you put in. If you are willing to work, you can get it done at Desert Hope. They will help you with detox medication, but then it was up to me and I am still doing well a year later.

Dana

My therapist was great and helped me in ways I did not expect. My case manager took care of my FMLA and short term disability so I could focus on my recovery. It is a lovely place with a staff who car...

SH

Staff is caring, place is very nice, 12 step walk is beautiful. Food was good. Strong 12 step programming.

Dana

My case manager was wonderful. My therapist really made a difference. The Clinical Director handled some concerns and helped me out immediately.

Jim

For those of you that say it\'s a prison, you must have been trying to do something bad. If you go to your program, keep an open mind, and respect those around you, its a great place! It was a nice ...

TM

Like others have mentioned, treatment is exactly what YOU make of it. As I read these other reviews I try to figure out why they are so upset. YOU have to want this. This is for YOU... I went, I wa...

HT

I attended desert hope about a year ago I wanted to take time before I made a comment. This place was really sad. I had a very challenging case manager that didn\'t do her job. And a therapist I don\'...

T

This was a joke. No effort to treat underlying causes. Therapist spend most of their time trying to get patients the phone calls they need to make for more money or supplies. It\'s terrifying how they...

Christa

My brother has been at desert hope for just short of three weeks. He is at residential level of care. We have not had a family session. His therapist says they only provide family sessions to famil...

Haley

NEVER!!! Send your loved ones here! ... My loved one was there wanting to stay the full 30 days needing the help and when he tried telling us what was going on the phone was disconnected. This is a PR...

RSS

Out patient transfer to poor living conditions Given a ama for not leaving in this condition

TC

this place is the worst I was a cash patient and boy did they take advantage. I was sleep deprived by them over charged...

T

DO NOT GO TO DESERT HOPE!!!! This place is run exactly like a prison. You will be given the run around. The classes are a joke and run by the BHT\'s and not by therapists or clinicians. You get to use...

Kris

Rehab is what you make of it! If you go to the classes, respect the staff and remember where you were days before, you\'ll realize how much of an opportunity they give you to turn your life around. I ...

MJS

The curriculum is awful. Very poor therapeutic care. In 31 days I had less than one hour of one on one therapy with my therapist. I was not seen by the psychiatrist or a doctor for a week after drivin...

Felicia

Some staff is kind Very unorganized Treated poorly. Not listened to. Needs not addressed in timely manner

Lindy

The facility, music therapy, groups taught by therapists, organization, amount of time with therapist, groups were all things that were good. A lot of unorganization. A lot of groups just reading fro...

Mark

The process groups are excellent. I have learned a lot. Some of the groups at the main campus need to be more informative. There are some that are excellent while others need work.

Carolyn

There is always someone around to help you with whatever you need. There is a lack of communication between staff members. Desert hope changed my life, it did everything to give the tools and knowledg...

Tiffiny

Staying clean an figuring out my mental issues that have always kept me using was absolutely amazing Some of the staff weren't great. It helped my life so much completely saved me.

David

Getting to deeper issues as well treating the addiction They helped me realize why I was using in turn to work on those issues as well as the symptom of addiction.

Kayla

Staff are very nice and make you feel welcome. The food was amazing but chicken 3 times a week every week gets old I was a herion addict that has been in and out of treatment. The message finally cli...

Jocelyn

Clean Staff rudeness Clean and organized

Colby

Inpatient- great staff, clean, nice variety in activities. Counselers were exceptional! case managers overworked. No time to plan discharge. Amazing facility, great staff on the inpatient side, but b...

Anonymous

Caring staff, their ability to relate to the clients, very open minded in how they approach addiction.

Derik

Quality and cleanliness Low stafted at times I wish I could have stayed longer! If you were there because you want to be it will be an amazing experience! At times there was not enough staff for the...

TB

The staff Transportation It's a great environment to change your life for the better, excellent life tools provided to help transition into a healthy sober life.

Andrew

Staff listens and does its absolute best to help clients in different situations For extended time staying patients the groups repeat information. This facility helped me immensely my therapist was ab...

Anonymous

Worth it in the end It's tough

CF

Caring, loving, comfortable, and helpful. It's a very loving place where you get all your needs met!!

David

Clean Good explanations. Some people were out of the loop. Give it a shot. Its 30 days out of your life that will change you!

Joe

program needs more staff n more individual therapy

Madelyn

Accommodations Group variety Staff to client ratio food Activities Cleanliness Organization Management Difference of treatment by gender weren't great. Overall a good experience, could hav...

Jessica

Great people great experience Some things such as med pass are to time consuming The alumni coordinator was amazing and really helped me connect with my self

Janee

Friendly Good activities Well im sober. I stayed near the Rehab. Got connected to meetings.

Bonnie

I was very impressed that a lot of the staff were in recovery, so they could relate to what we were going thru. I felt I could talk to any of the staff if I was having problems/issues. Wonderful gro...

Peter

The staff and how caring they are in every aspect of your stay there None This is the kind of rehab you go to if you have been to treatment multiple times and are sick and tired of this shit. This fac...

Christi

Co-curring treatment options Med lines are always a mess I enjoyed my time there & have stayed sober did over a year after leaving DH.

Anonymous

You should never send your loved one to this facility. I currently have someone close to me in this rehab and it\'s horrible. They have been there for 3 weeks and still haven\'t met with a counselor t...

Anonymous

This place is for the birds. It\'s just a business no real care for the clients. The Director of nurses shouldn\'t even be in that position because she has to ask her assistant about everything. The d...

NV

My experience is strictly on the female side. All the females (after detox) have classes/groups in the same room all day, Monday through Saturday, that\'s 5+ hours in the same room. Talk about going s...

Anna

Listening to clients needs but unorganized. I feel that the med line should be done differently. Sometimes it would take 2 hours to get medications

Leslie

Experience of staff was a strength. Medicine pass and the food were weaknesses. Overall nice place to get treatment.

Eddie

This facility is absolutely amazing! The staff are very professional and helped me so much. They have so much to offer at Desert Hope. The quality of groups, food, rooms, staff, activities are simply ...

Vincent

I'm clean thanks to Desert Hope!

Emily

The staff at Desert Hope was compassionate. I felt like I was in a place where it was safe to finally deal with unresolved issues and start my walk in recovery. Everyone genuinely cared. If you were w...

Ryan

Strengths: Activities. Weaknesses: Staff,laundry rooms. Need of meds. Store runs Honesty. Staffing, needs to be active at all areas

Beth

Staff is well-trained, facility is gorgeous, like a resort, nurses are sweet and understanding but not a lot of extracurricular activities. This facility was the first of 4 past treatment centers that...

Amy

The curriculum that is taught. The food needs to be better. Have a better balance

Joseph

Great staff, people who actually care about you and wish for your well being. great Yoga program. Great outdoor extra curriculars and really appreciated the trips taken to outdoor events/ activities o...

Anonymous

good program but needs more connectivity.

G C

Everyone that works there seems like they have pretty large meats. The gym should be bigger and have a greater variety of stuff. Desert Hope is good, if you are truly serious about getting sober it's ...

Shane

There care for you. There food is not the best. I never thought id be clean and sober but desert hope saved my life, id tell anyone to go threw AAC

Harold

Therapy, groups, and all around everything really. The facility is great the people are great and the treatment you receive there is to0 notched, I recommend anyone to go bc it's definitely worth it

Anne

12 step meetings group therapy, lack of individu, keep up the good work

Anonymous

The sober living policy, get them in and push them out!!! I was private pay so not effected by the policy.

John

They are a leader in rehab facilities. I actually feel like the staff is family. They will do anything to help someone within reason, I try to work with you when possible. If they cannot get the exact...

Anonymous

Overall a fine place but needs more fitness programs.

Raymond

Meals and nurses were good. A lot of the people working there don't understand addiction. I'm still SOBER because of this place, but 95% if the people relapse because of the new hotel

Lisa

Nice facility, very clean, some really good group leaders. Food, there most definitely is not a five star chef here. It's not that the food isn't edible, but it's not of 5 star chef quality. Some st...

Casey

Emphasis on fellowship was good but too cushy

Kristin

Group meetings were a strength. Allowance of visitations was a weakness. Horrible lack of communication between higher ups and clients, lack of nutritious food at RV, bad neighborhood at RV

Zachary

The staff members are very helpful and knowledgeable. Communication could work better. If you're willing to put the work in, the staff is more than willing to help you plan your aftercare treatment ef...

Abigail

Strengths: Therapists, Quality of residential facility, Yoga, AA meetings, Support from staff Rigorous curriculum. Weaknesses: Communication btw IOP and residential, The IOP village should have been...

Kurt

The staff is very friendly and attentive to your needs. Due to previous trouble makers the ability to just relax after the days groups has been significantly decreased. It's hard to find a quiet place...

Brian

Everything was good. I've been sober 97 days

Barney

Worst staff ever. Bad food. They milk you for your insurance and thats it

Raymon

Great Counciling great meals. Some of BHT'S are not good for people.. They do it for a check not to help people. I think that 2 years SOBER is too long for people to have to wait to work there after t...

Amy

The food is amazing. The rooms are beautiful, and always kept clean. Support staff was very caring, and always there when you needed assistance. The line for nightly meds was disorganized, and many pm...

Jarrod

It helped a lot but needs improvement in age separation and mandatory and self enrolled patients

CN

I was there for 2 stints at Desert Hope within a 6 month period. In order to be successful, you must go in with the right attitude. If not you will hate it!

Randy

I was there 16 months ago. I a still sober and loving my new life. Yes the place on goods and bads but I did it.... Alot of good employees. For the money it does need more trained staff for one on o...

Emily

Desert Hope saved my life. I spent 60 days at the facility and it changed my life. I walk through the doors sckepticle and hopeless and walked out full of hope and motivated. It\'s a beautiful facilit...

Carson

The facility has a very well trained therapy staff. With my therapists, and the facilities treatment staff and program I can say are very strong strengths. Also the facility is very nice, and staff ...

Anonymous

Dedicated to helping the patient in all areas not just the addiction. Distance makes it hard to be involved. Wish there were more locations. The process of admission was fast once we were in contact. ...

Paul

Very flexible about getting a bed for me. Very helpful since discharge with sober living opportunities, 12 step meetings Strengths: Alumni program. Weaknesses: Conflicts of personalities with certain ...

Samantha

Strengths: The H&I meetings are very helpful and I liked the fact that most all BHTS were people in recovery. Weaknesses: Orientation/admissions process needs more attention with showing the patients ...

MP

HORRIBLE HORRIBLE HORRIBLE....send you on your way home with NOTHING!

Cole

Strenghts: Aftercare Plan Staff. Weaknesses: Holistic Wellness (Yoga, etc). I honestly couldn't have asked for a better facility. They made the initial detox as comfortable as possible, and afterward...

Lynn

PLEASE DO NOT SEND YOUR LOVED ONE HERE.

Anonymous

Good facility but needs improved exercise and leisure activities and family participation.

Anonymous

Good staff and treatment plan. Good location, excellent communication.

W

My daughter just returned from 30-day stay at Desert Hope and has had two relapses. She said the group sessions were led by unskilled leaders and the once-per-week one-on-sessions were good but not ne...

Ty

I was here in April which was like five months ago and I am still sober. This was an amazing place that helped me get my life back. The sober living program was great. I would recommend this place to ...

Bryan

The staff was very knowledgable, both with addiction and mental illness. I loved the hike. However, there was not enough equipment for exercise and not enough extracurricular activities.

JJK

They helped my family member to get sober and stay sober; t's almost six months later and he's still sober.

Anonymous

I was not fond of some of their rules. However, overall it was a great place that focused on the well being of the patients most of all.

Anonymous

Our child still at facility getting help.

Anonymous

The facility had a lot of patients.


Areas of Focus
Aftercare Support

Addiction recovery does not end with discharge after completing a rehab program. Facilities that offer aftercare planning and/or support work with patients to ensure sustainable recovery by helping to plan and make arrangements for transitional or sober living, help with housing, vocational counseling, etc.

Medical Detoxification

Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

Family Program

Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.

Individual Therapy

This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to the development of an addiction.

Alumni Testimonials
  • When I came to Desert Hope, I had no idea what rehab was all about, this is my first treatment center. The inpatient center was structured with intensive group meetings throughout the day to provide routine as well as proper guidance.
    Amy
  • The best experience I had. I absolutely love all staff members the quality of service and needs were met every single day I was here. this program WORKS.
    Julius
  • Desert Hope, without question, truly cares about the recovery of the client.
    Doug
  • The overall experience was amazing. This was one of the best experiences of my life and it is something I will cherish forever. I feel confident in my sobriety and I thank Desert Hope whole heartedly.
    Audrey
Key Staff Members
  • Photo of
    Marc C. Turner - M.S., CEO Desert Hope

    MS (Adult Education Industrial Sociology), North Carolina State University BA, (Communications), University of North Carolina at Chapel Hill Across environments as diverse as emergency rooms and behavioral health facilities, Marc Turner has blazed a trail of systemic assessment, problem-solving, and improvement. Early on, Turner’s ability to lead positive change brought him to the attention of Charter Behavioral Health, where he assumed the role as Regional Director of Quality Improvement for 8 hospitals. Later, as COO for Palmetto Behavioral Health System, Turner ushered 600 employees in a 231-bed system to meet and exceed targets for quality, performance, admissions and source referrals. In his many executive roles, Turner has consistently upgraded clinical competencies, upheld standards, and maximized compliance, whether to HIPAA, to National Patient Safety Goals, or to a host of licensure authorities. Turner is unmatched in maintaining both employee and client satisfaction while enhancing performance and quality indicators and meeting targeted budgetary goals.

  • Photo of
    M. Ali Hyder, M.D. - Medical Director

    Dr. Hyder’s experience in addiction and mental health ranges from private practice to directorial roles in both large and small settings. He held the role of medical director at MMBH Hospital in Huntington, WV, and also spent six years as medical director at Albany County Substance Abuse Center. Dr. Hyder has a specialty in Cognitive Behavioral Therapy (CBT). He has also conducted research projects, and given talks, in the area of Post-Traumatic Stress Disorder (PTSD). In early leadership roles, Dr. Hyder has led the conversation on safety and institutional risk assessment.

  • Photo of
    Robin L. Hoover, RN, MSN, SON - Director of Nursing

    Robin L. Hoover has performed hospital procedures in high stress situations all over the country as a traveling Emergency Room nurse for 18 years. In addition to her experience and training in crisis situations, Hoover has specialization in informatics. She has devised exploratory projects leveraging the power of informatics to bring about improvements, for example, to improve outcomes for patients who suffer from substance addictions, or to improve accuracy and efficiency in ordering and labeling lab specimens in the acute care setting.