Jeff Serrano became Aurora’s Director of Patient Services in March 2012 and has leadership responsibility for outpatient services, intake and patient services for the Aurora system. Mr. Serrano received a Master’s Degree in Counseling from the University of Phoenix and served in a variety of behavioral health roles in privately-owned and state-run organizations. Mr. Serrano went on to earn a Master’s Degree in Business Administration from the University of Phoenix and headed several local and international sales and marketing teams. Mr. Serrano’s unique coupling of clinical expertise and business acumen provides the necessary leadership and skills to enhance Aurora’s service offerings and to help maintain our leadership position in the communities we serve.
Aurora Behavioral Health System2.5 (18 reviews) ADD YOUR REVIEW
- Insurance is Accepted
- Financing is not Available
- Medicare is not Accepted
- Medicaid is not Accepted
Aurora Behavioral Health System Glendale provides comprehensive inpatient and outpatient substance abuse treatment services to individuals struggling with chemical dependency, offering programs for adults, adolescents, seniors, and active duty military service members. Aurora employs a holistic approach to addiction treatment, addressing each individual with a range of treatment options including individual, group, and family counseling, movement therapy such as yoga, meditation, or tai chi, stress management, coping skills groups, art therapy, music therapy, and more.
The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.
Reviews at a Glance
- Adult Inpatient Detox and Chemical Dependency Services
Aurora West’s adult inpatient chemical dependency services are for adults 18 and over requiring detoxification and treatment for alcohol and drug addiction while learning to cope with a chemical addiction. Treatment consists of a period of detoxification in which the patient receives medical care during withdrawal from alcohol and/or drugs. An interdisciplinary approach brings together psychiatric and chemical dependency treatment experts within the context of a short-term, highly specialized and individualized program.
- Adolescent Inpatient Detox & Chemical Dependency Program
We also offer adolescent inpatient chemical dependency services for patients between the ages of 13-17 requiring detoxification and treatment for alcohol and drug addiction while learning to cope with the chemical addiction. Our goal is to empower patients to live their lives and learn ways to manage stress without the use of drugs and alcohol. As each patient’s path to recovery is different, we recognize that every patient is an individual and deserves to be treated with dignity, care and respect. We believe addiction is a treatable disorder and that care provided by compassionate professionals in an environment of support and mutual respect heightens patients’ self-esteem and promotes medical, emotional, spiritual and social recovery.
Jeff Serrano, MBA, MC - Director, Patient Services
Martin Newman, MD - Chief Medical Officer
Dr. Martin Newman began working for Aurora West in 2008 at the Chief of Staff/Medical Director and became the Aurora system’s Chief Medical Officer in September 2012. Prior to joining Aurora, Dr. Newman was an Assistant Professor of Clinical Psychiatry at the University of Arizona College of Medicine and a member of the University Physicians Healthcare as a practicing psychiatrist at UPH Hospital’s Kino Campus. He was also the founder and Executive Director of a private outpatient psychological counseling center providing individual counseling, psychometric testing and corporate and forensic consultation. Dr. Newman has been instrumental in orchestrating and mentoring a holistic approach to psychiatric treatment at Aurora. He received his Medical Doctorate at Drexel University’s MCP Hahnemann School of Medicine, performed his residency at the University Hospital of Columbia University College of Physicians and Surgeons. Dr. Newman and is a member of the American Psychiatric Association.
How Our Helpline Works
For those seeking addiction treatment for themselves or a loved one, the Recovery.org helpline is a private and convenient solution.
Calls to any general helpline (non-facility specific 1-8XX numbers) for your visit will be answered by American Addiction Centers (AAC).
We are standing by 24/7 to discuss your treatment options. Our representatives work solely for AAC and will discuss whether an AAC facility may be an option for you.
Our helpline is offered at no cost to you and with no obligation to enter into treatment. Neither Recovery.org nor AAC receives any commission or other fee that is dependent upon which treatment provider a visitor may ultimately choose.
For more information on AAC's commitment to ethical marketing and treatment practices, or to learn more about how to select a treatment provider, visit our About AAC page.