Aurora Behavioral Health System

2.5 (18 reviews) ADD YOUR REVIEW
6015 W. Peoria Ave.
Glendale, AZ 85302
6233444400 Visit Website
Paying for Treatment
  • Insurance is Accepted
  • Financing is not Available
  • Medicare is not Accepted
  • Medicaid is not Accepted
Treatment Insights

Aurora Behavioral Health System Glendale provides comprehensive inpatient and outpatient substance abuse treatment services to individuals struggling with chemical dependency, offering programs for adults, adolescents, seniors, and active duty military service members. Aurora employs a holistic approach to addiction treatment, addressing each individual with a range of treatment options including individual, group, and family counseling, movement therapy such as yoga, meditation, or tai chi, stress management, coping skills groups, art therapy, music therapy, and more.

Aurora Behavioral Health System Reviews and Ratings Details

The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.

Reviews at a Glance

Are you an alumni, staff member, or loved one of someone who went to this facility?

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Anonymous

My brother has been in and out of places like this for his bipolarism and alcoholism. This one was excellent as they've all been. Ability to get my brother back on his meds and the counseling they pro...

Jamilee

I think this place was a Great program!!

Meg

My brother has been to this facility a few times. Read your cheats doctors! Are you trying to help people or not?!

Anonymous

It has been almost 4 years since I was admitted to an aurora facility. I was 16 years old and had some of the most neglectful treatment I could have imagined from a health facility... my initial 3 da...

Anonymous

warehouse for psychiatric patients this facility should be closed down in my opinion. patients were treated like prisoners in having to walk one by one in line, therapy seemed to be non-existent, the ...

Anonymous

Good therapist. Cost flexibility. Good over all experience.

L

I just wanted to say your facility was not a good choice to go to and I was right my fiance went there to get help and you guys turned him away shame on you guys he need help with alcohol for detox

Anonymous

worst place ever. they will steal your money and will not help you out at all. I DO NOT RECOMMEND!

M

Horrible. My loved one went in for therapy and was pressured into staying. These people prey on vulnerable youth who don\'t know they have a right to speak up. They only seem interested in the money.

Anonymous

This place is horrible. I went to aurora to find out about what counseling or group therapy they may have and was questioned into staying. This is a horrible place that loves money. Go to see about wh...

Anonymous

The groups and medications are helpful

Anonymous

The director was extremely rude and the place reeked of urine. The experience was a nightmare. Thank God i'm ok now.

Anonymous

It was in a good environment. It was expensive. It really helped my loved one out

Anonymous

The meals are not terrible. Staff is completely incompetent; patients are treated as prisoners.This is the worst facility I have ever endured.

Anonymous

Caring and knowledgable. Cost was an issue. Thank you for helping my mother control her addiction

Robert

My brother was taken in by this facility in Glendale, forcibly, after having a Schizophrenic breakdown in another treatment center. The nurses were very kind, and from what he claimed, everyone was ve...

Laura

Great place....outstanding care!!!!

Shannon

This place is HORRIBLE!!!! I took my 18 year old there for therapy...they admitted her for a stay. They placed her in with women and MEN who were disruptive...she is 18 but still in high school and a ...


Areas of Focus
Adult Inpatient Detox and Chemical Dependency Services

Aurora West’s adult inpatient chemical dependency services are for adults 18 and over requiring detoxification and treatment for alcohol and drug addiction while learning to cope with a chemical addiction. Treatment consists of a period of detoxification in which the patient receives medical care during withdrawal from alcohol and/or drugs. An interdisciplinary approach brings together psychiatric and chemical dependency treatment experts within the context of a short-term, highly specialized and individualized program.

Adolescent Inpatient Detox & Chemical Dependency Program

We also offer adolescent inpatient chemical dependency services for patients between the ages of 13-17 requiring detoxification and treatment for alcohol and drug addiction while learning to cope with the chemical addiction. Our goal is to empower patients to live their lives and learn ways to manage stress without the use of drugs and alcohol. As each patient’s path to recovery is different, we recognize that every patient is an individual and deserves to be treated with dignity, care and respect. We believe addiction is a treatable disorder and that care provided by compassionate professionals in an environment of support and mutual respect heightens patients’ self-esteem and promotes medical, emotional, spiritual and social recovery.

Key Staff Members
  • Photo of Jeff Serrano, MBA, MC
    Jeff Serrano, MBA, MC - Director, Patient Services

    Jeff Serrano became Aurora’s Director of Patient Services in March 2012 and has leadership responsibility for outpatient services, intake and patient services for the Aurora system. Mr. Serrano received a Master’s Degree in Counseling from the University of Phoenix and served in a variety of behavioral health roles in privately-owned and state-run organizations. Mr. Serrano went on to earn a Master’s Degree in Business Administration from the University of Phoenix and headed several local and international sales and marketing teams. Mr. Serrano’s unique coupling of clinical expertise and business acumen provides the necessary leadership and skills to enhance Aurora’s service offerings and to help maintain our leadership position in the communities we serve.

  • Photo of Martin Newman, MD
    Martin Newman, MD - Chief Medical Officer

    Dr. Martin Newman began working for Aurora West in 2008 at the Chief of Staff/Medical Director and became the Aurora system’s Chief Medical Officer in September 2012. Prior to joining Aurora, Dr. Newman was an Assistant Professor of Clinical Psychiatry at the University of Arizona College of Medicine and a member of the University Physicians Healthcare as a practicing psychiatrist at UPH Hospital’s Kino Campus. He was also the founder and Executive Director of a private outpatient psychological counseling center providing individual counseling, psychometric testing and corporate and forensic consultation. Dr. Newman has been instrumental in orchestrating and mentoring a holistic approach to psychiatric treatment at Aurora. He received his Medical Doctorate at Drexel University’s MCP Hahnemann School of Medicine, performed his residency at the University Hospital of Columbia University College of Physicians and Surgeons. Dr. Newman and is a member of the American Psychiatric Association.