His House Residential Treatment

Ratings & Reviews
Recovery.org Reviews
  • Overall: 3.9
  • Accommodations: 3.8
  • Meals: 3.5
  • Effectiveness: 4.4
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Contact Information
239 W. 9th Street
Upland, CA 91786
  • $ Paying for Treatment
    • Insurance is Accepted
    • Financing is Available
    • Medicare is not Accepted
    • Medicaid is not Accepted

Treatment Insights

For many, addiction and alcoholism are complex problems that not only involve compulsive use of substances, but also interlocks behaviors, feelings and how a client interacts with loved ones. This results in a lifestyle that is self-defeating and unstable. The best treatment does not stop at freeing our client from chemical use, but it also examines the impact of emotional, behavioral and interpersonal consequences. Our program helps clients find and maintain a lifestyle that is free of dependency. Learning and practicing honesty, open-mindedness and willingness are some of those tools for treating addiction and alcoholism. With counseling from certified, professional staff members, these tools round out the recovery process. We need to know how to find the excellence that is within us all and to celebrate it with every part of our heart and soul.

His House Residential Treatment Reviews and Ratings Details

The following is based on a combination of Surveys of Alumni, Staff, Loved Ones, and Reviews and Ratings from around the web.

Reviews at a Glance

Are you an alumni, staff member, or loved one of someone who went to this facility?

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Don\'t go there it\'s a cruddy stay in a cruddy house of chores & rules you will have to follow that palace stunk resipie for failure nothing but read and follow rules no focus on your recovery ...I l...


First and foremost, I am sober 9 months later, this was ultimately the goal and so for that I am grateful. The facility is a 100+ year old house in Upland, CA. It is passable, but not luxuriou...


I\'ve been in and out of treatment programs for about five years. My life really started going down hill the last year before coming to treatment. I have a 4 month old child and I thought he would hel...


I came to this place in April of 2016, and let me tell you this place is amazing! The staff is awesome they work so well with each case. The brothers in the house are also great. and the food let me ...


My overall experience with His House was phenomenal and life changing. Before I found His House, I used to have a full-time job. I used to make a steady, comfortable income. I used to think I was ...


I came to His House on February 13, 2016. I had been in treatment 8 times before and had convinced myself I had all the answers. Once I hit rock bottom and was willing to put the work in, His House wa...


Im still clean. Im a walking miracle. I came into this place a hopeless junkie. I left with the necessary tools to overcome cravings and triggers. My experience was life changing. Without His Hous...


They were informative. Ready, willing to work with your insurance. Staff was efficient, helpful. Strengths: Works with health insurance. Men's treatment facility. Has in or out patient programs. Weakn...

Cameron I

I am posting this not to slander but honestly hope someone will read this and think twice. there are much better facilities out there.. From the start I have had problems with this place. I have battl...


The experience was a good one, although the program expanded in a major way as I was leaving, ultimately it was a program that got me sober and gave me a new lease on life. I like the community that g...


Can't believe this place is still in the treatment business. It has poorly trained staff and extremely high turnover. The detox is right next to a liquor store, zero organization. Send your loved one...


This program saved my life...After four separate stints in rehab throughout the country I lost all faith in any program that could help someone as hopeless and desperate as me. This treatment center h...


the call center was either uninformed or manipulative about several features.


I believe this program has amazing potential. Strengths were the support and encouragement, utilizing insurance benefits and their 12-step model. Weaknesses were the individualized treatment and physi...

Mark f

I went to the Merrito house it was the worst place I could have ever went. ...The house manager was a joke he would never give you a straight answer.They treated us like we were children .The only goo...


It was the best thing I could have done. Everything was wonderful. However, there needs to be more one on one counseling.




it was good religion was forced a little but it was not necessary to complete treatment so that was good.


I attended His House in 2013, aside from a few staff members who were great, a majority were horrible. The facility was filthy, unorganized, and the detox meds were handed out by un qualified staff. ...


His house Merito House was a great treatment is a great place to get sober. The staff is great . One staff member in particular gave me more then I thought I could handle. I loved it tho because he w...


I cant thank this His House enough for all the support and the drive they\'ve given me in treatment!

Areas of Focus
Process Abuse Treatment

Not all addictions involve mood-altering chemicals. The term “process addiction” describes the unhealthy use of behaviors (including eating, gambling, sexual activity, shopping, internet use, etc.) that has spiraled out of control and into the realm of addiction.

Creative Arts Therapy

Writing, making art or engaging in theater can be deeply therapeutic for people working to recover from addiction. Many facilities offer one or several forms of creative arts therapy as a way to help patients learn to express their feelings in productive ways.


Though not all rehab facilities offer “medical detoxification,” all people with an addiction to drugs or alcohol will experience intense physical and emotional changes and discomfort as their bodies react to withdrawal of the addictive substance. Many people use the term “detox” to refer to the period of time (ranging from a few days to a week) when the body is reacting to an addict’s decision to stop using.

Dual Diagnosis/Co-Occurring Disorders Treatment

These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.

Alumni Testimonials
  • This place has taught me a lot of things that other rehabs haven't..its run by people who really know recovery and that means a lot to me.
  • I came to His House on February 13, 2016. I had been in treatment 8 times before and had convinced myself I had all the answers. Once I hit rock bottom and was willing to put the work in, His House was the place that gave me support, structure, and taught me the tools to implement that in my life. After 8 years of active addiction, I definitely needed all three desperately. The staff has given me opportunities to become the person that I wanted to be and live a productive life. I wasn't just another client. They dedicated their efforts and time to work with me on my underlying issues and ways to work through them. I honestly have nothing but respect and tremendous appreciation for everyone at His House. This is where my life really began, and I couldn't have done it without them.
  • The staff is great. I've never felt more encouraged in my life.
  • By going through treatment I can personally attest that you can be able to resolve these problems and come out of this facility, His House Treatment Center, a changed person."
  • This place is awesome! A safe family-like environment in which treatment is practiced in a real world environment.Small Staff to Client ratios provide excellent one-on-one programs. The staff is genuinely committed to both treatment and recovery. The groups are small, manageable and engaging; the meetings are friendly,focused and serious; the schedule itself provided the structure and discipline that this addict/alcoholic has been missing. I gained lifelong friends and relationships. It was just a solid experience."
  • Im still clean. Im a walking miracle. I came into this place a hopeless junkie. I left with the necessary tools to overcome cravings and triggers. My experience was life changing. Without His House and their staff members I know that I would be dead or in jail.
Key Staff Members
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    Susan Jackson - Clinical Director

    Susan Jackson has worked in the field of addiction for 25 years. She received her Bachelors of Science in Behavioral Science and her Masters of Science in Marriage and Family Therapy at the University of La Verne. She began her career working for the City of Chino as a gang interventionist and domestic violence counselor. While at Chino, she began working with substance abusing adolescents and their families. This experience, working with the addictive family system, led to her working at San Antonio Community Hospital on the Chemical Dependency Unit as the family counsel. Susan worked 8 years on the Chemical Dependency unit for Loma Linda University Behavioral Medicine Center and was promoted to Program Manager for the children and adolescent mental health and chemical dependency program for the last 5 years, a total of 13 years at Loma Linda. Recently Susan joined His House and New Creation as the Clinical Director. Working with the addicted family system is her passion. She is the proud mother of five wonderful children and five amazing grandchildren.

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    Glenn Swanson - CADAC, MBA CEO

    Glenn’s personal journey includes a long hard-fought battle with addiction that cost him his job, his home, and his family. With no place left to go, he landed on the doorstep of a long-term treatment program that saved his life. Almost immediately, doors began to open giving Glenn an opportunity to help fellow addicts. His dedication to helping other people reclaim their lives is driven by a strong connection with God and his belief that no person or situation is hopeless. Glenn believes in the power of God’s Love and has worked as a channel to provide safe and effective treatment, since 1994, for addicts and alcoholics who want to stop the cycle of self-destruction – he and his staff love the clients until they can love themselves. His education in Alcohol and Drug Counseling, his theological studies and his Master’s degree in Business Administration compliment his experience, strength and hope as he continues to follow God’s divine plan.

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    Dean Watson - Co-occuring Program Manager

    Dean Watson has worked in the field of addiction for over 11 years. He is certified By CCAP as a CADC-II and as an ICADC. He has worked at various treatment centers and has held many different positions over the years ranging from Support staff and admission staff to counselor/ case manager / therapist and Program Director. Dean has worked with different populations including an all co-occurring diagnosis case load and SASCA. Dean received his Bachelors of Arts in Psychology from California Baptist University in 2006 an his Masters of Science in Counseling Psychology with a Marriage and Family concentration from California Baptist University in 2008. From 2007 to 2011 Dean worked at the California Baptist University Counseling center doing therapy with families, individuals, couples and children. Dean is currently an Marriage and Family Therapist intern who is in the testing cycle. Dean has also held a teaching position at a post secondary college in 2012. Dean came to work with His House and New Creation in October of 2013 and is currently the Program Manager at Palm House, a male residential facility that is part of the HIs House New Creation Family of Facilities.